Bailey Redmon
Dowelltown
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
9
9
years of professional experience
Work History
911 Dispatcher
Dekalb County Emergency Services
01.2022 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Field Technician
New South & Associates Archaeology Company
07.2021 - 01.2022
- I am a field technician for a contract archaeological company
- My position requires excellent interpersonal communication skills with my co-workers as well as our clients
- This position also requires an expertise in computer and data analysis skills
Sales Associate
Walmart
01.2018 - 01.2021
- I am responsible for operating a register, stocking merchandise, and providing excellent customer service
Student/Field Technician
MTSU Archaeological Field School
05.2019 - 07.2019
- I was a part of an excavation group in Gurupa Miri, Para, Brazil
- We excavated a trash midden in the central Amazon Rainforest along the Amazon River
- I had experience excavating, collecting, and cataloging artifacts found
Sales Associate
Ace Hardware
01.2016 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor's Degree of Science - History, Archaeology, Medieval Studies
Middle Tennessee State University
01.2021
Associate's Degree of Science - History
Motlow State Community College
01.2017
Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Teamwork and collaboration
- Problem-solving
Hobbies and Interests
Reading, Writing, Traveling, Connecting with new people, Learning new skills
Timeline
911 Dispatcher
Dekalb County Emergency Services
01.2022 - Current
Field Technician
New South & Associates Archaeology Company
07.2021 - 01.2022
Student/Field Technician
MTSU Archaeological Field School
05.2019 - 07.2019
Sales Associate
Walmart
01.2018 - 01.2021
Sales Associate
Ace Hardware
01.2016 - 08.2018
Associate's Degree of Science - History
Motlow State Community College
Bachelor's Degree of Science - History, Archaeology, Medieval Studies
Middle Tennessee State University
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