Olivia Herron
Kingsport
Summary
I have always had an interest in patient care and all around enjoy helping people. I am a customer-oriented sales professional with 4 years of experience building relationships, cultivating partnerships and assisting the general public.
Overview
3
3
years of professional experience
Work History
Sales Associate
Forever21
06.2024 - 09.2024
- Assisted customers with product selection, sizing and styling
- Maintained up-to-date knowledge of store merchandise and policies
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Maintained cleanliness of store environment including floors, windows, displays
- Greeted customers and provided exceptional customer service
- Upsold additional items based on customer interests and needs
- Built and maintained relationships with peers and upper management to drive team success
Cashier
Petsmart
01.2022 - 01.2024
- Assisted customers with product selection, sizing and styling
- Maintained up-to-date knowledge of store merchandise and policies
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Maintained cleanliness of store environment including floors, windows, displays
- Greeted customers and provided exceptional customer service
- Upsold additional items based on customer interests and needs
- Built and maintained relationships with peers and upper management to drive team success
Front Desk Receptionist
Kingsport Aquatic Center
05.2021 - 01.2022
- Assisted with scheduling appointments for clients and visitors
- Input customer data into reservation systems and updated to reflect room changes
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
- As well as providing general information and answering inquiries
- Explained policies and procedures to visitors
Intern
Clinical Internship (Holston Valley and Indian Path Hospital)
05.2021 - 06.2021
- Shadowed different positions and areas of the hospital
- Assisted with daily tasks for various positions
- Gained a better understanding of the inner workings of a hospital as well as learning about patient care
Education
High School Diploma -
Dobyns Bennett High School
Kingsport, TN05.2022
Skills
- Time Management Skills
- Staff Training
- Money Handling
- Product Knowledge
- Customer Relations
- Microsoft Word, excel, and powerpoint
Awards
Graduated Magna Cum Laude from Dobyns Bennett
Timeline
Sales Associate
Forever21
06.2024 - 09.2024
Cashier
Petsmart
01.2022 - 01.2024
Front Desk Receptionist
Kingsport Aquatic Center
05.2021 - 01.2022
Intern
Clinical Internship (Holston Valley and Indian Path Hospital)
05.2021 - 06.2021
High School Diploma -
Dobyns Bennett High School
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