Provide coordination and project management for proposal writing
Analyze and understand requirements of Requests for Proposals and prepare project plans
Manage timely production and delivery of proposals
Collaborate with internal teams to gather technical content, prepare visuals, and write and edit proposals in French and in English
Development Officer
Université de Montréal
12.2022 - 05.2023
Managed a personal portfolio of prospects and donors for the Faculty of Dentistry and Faculty of Education
Encouraged and sought philanthropic support for the two faculties
Participated in the development and implementation of new initiatives that support the strategic direction of the two faculties
Identified, cultivated, and solicited prospects capable of contributing gifts to the faculties' priorities
Identified, recruited, trained, and managed a network of volunteers to assist with fundraising and alumni relations activities
Organized all schedules and follow-up communications to volunteers pre- and post- meetings
Generated written materials associated with the fundraising process, such as proposals, stewardship reports and general correspondence
Participated in updating the prospect management system by filing contact reports and recording proposals.
Grant Writer (freelance)
Fabienne Colas Foundation
02.2022 - 12.2022
Managed and updated the master database of funding opportunities
Researched, analyzed and reported on new funding opportunities
Drafted persuasive and engaging funding applications
Collected funding report data and supporting documents and prepared impact reports for our funders.
Advancement Officer, Volunteer Partnerships
McGill University
12.2021 - 12.2022
Assisted with the identification, recruitment, training, and management of a network of regional-based volunteers to assist with alumni engagement and fundraising activities
Developed, implemented, and evaluated appropriate engagement programs that can be leveraged for volunteer engagement
Partnered with the Director, Donor and Volunteer Engagement, to plan and implement a Volunteer Management System Audit that involves around 400 external and internal stakeholders, to assess our volunteer program and our volunteers' performance and contribution
Identified the need for and coordinate personalized stewardship outreach to top priority donors/volunteers including initiating general communication and routine contact
Drafted communication materials in preparation of Regional and Faculty-based Boards meetings to be circulated to volunteers
Assisted in implementing special events and meetings that involve our top volunteers and donors.
Administrator, Campaign Cabinet
McGill University
03.2021 - 12.2021
Partnered with the Director, Donor and Volunteer Engagement to schedule, plan and create content for committee meetings which includes establishing and adhering to a meeting preparation timeline
Collaborated with the team to ensure that all high-level deliverables are met in preparation of, during and post the Cabinet meetings
Assisted with the identification and drafting of meeting support materials and developed toolkits and additional resources as required
Managed distribution of meeting materials, file storage and appropriate updates to the database
Implemented and ensured quality control, reviewed all documentation, and suggested strategic edits prior to obtaining final approvals
Maintained engagement with Committee members in between meetings and ensured open communication lines are maintained with all stakeholders both internal and external to McGill.
Advancement Associate
McGill University, Faculty of Arts
06.2019 - 02.2021
Assisted in planning and implementing special alumni events
Identified and recommended changes to existing Annual Leadership Giving activities to boost donor engagement and loyalty
Solicited leadership gifts for the annual fund (in person and via phone or email)
Coordinated all activities related to the annual day of giving for the faculty, including the social media campaign, volunteer recruitment, student-led projects, and gifts solicitations
Drafted communication materials, including solicitation letters, stewardship reports, alumni newsletters, etc., to support fundraising activities
Coordinated and led activities related to Reunion Class giving, including recruiting volunteers, developing timelines, and proposing projects
Identified, met with, and qualified prospective major gift donors.
Customer Service Consultant
Rogers Communications Inc
02.2019 - 06.2019
Multi-tasked to handle customers' needs and online systems in a fast-paced environment
Recommended potential products or services by collecting customer information and analyzing customer needs
Entered customer interaction detail to track requests, document problems and record solutions offered.
Fulbright Teaching Assistant
Wake Forest University
09.2017 - 05.2018
Assisted in teaching standard Arabic and conversational Arabic to undergraduate students (created syllabus, developed material, and evaluated students)
Organized cultural events to represent my country and enhance intercultural understanding.
Customer Service Representative
Orange, Teleperformance
07.2014 - 08.2017
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
Maintained customer satisfaction by addressing customer needs and concerns.
Education
Diploma in Management -
McGill University School of Continuing Studies
09.2022 - 05.2024
Fulbright Scholar Certificate - undefined
Wake Forest University
09.2017 - 05.2018
Master's Degree: Cultural Studies - undefined
University of Sousse
09.2014 - 05.2018
Summer School Certificate: African Studies - undefined
University of Bayreuth
06.2016 - 05.2016
Bachelor's Degree: English Language, Literature and Civilization - undefined
University of Sousse
09.2011 - 05.2014
Volunteer Experience
Steering Committee Member, Every Campus a Refuge
Oct 2017- May 2018, Winston-Salem, NC
- Coordinated with volunteer students and non profit organizations to assist refugee
community.
Interpreter and Teacher, World Relief Triad
Oct 2017- May 2018, Winston-Salem, NC
- Facilitated communication between refugees and non profit organization members,
doctors, and social workers by providing interpretation services.
- Conducted weekly one-on-one English lessons with adult learners.
Timeline
Development Officer
Université de Montréal
12.2022 - 05.2023
Diploma in Management -
McGill University School of Continuing Studies
09.2022 - 05.2024
Grant Writer (freelance)
Fabienne Colas Foundation
02.2022 - 12.2022
Advancement Officer, Volunteer Partnerships
McGill University
12.2021 - 12.2022
Administrator, Campaign Cabinet
McGill University
03.2021 - 12.2021
Advancement Associate
McGill University, Faculty of Arts
06.2019 - 02.2021
Customer Service Consultant
Rogers Communications Inc
02.2019 - 06.2019
Fulbright Teaching Assistant
Wake Forest University
09.2017 - 05.2018
Fulbright Scholar Certificate - undefined
Wake Forest University
09.2017 - 05.2018
Summer School Certificate: African Studies - undefined
University of Bayreuth
06.2016 - 05.2016
Master's Degree: Cultural Studies - undefined
University of Sousse
09.2014 - 05.2018
Customer Service Representative
Orange, Teleperformance
07.2014 - 08.2017
Bachelor's Degree: English Language, Literature and Civilization - undefined