Matthew Heinze
Chattanooga
Summary
professional with a strong aptitude for learning and quick understanding of new skills. Excels in dynamic environments, ensuring a seamless blend of technical proficiency, safety, and customer-centric focus.
Overview
3
3
years of professional experience
Work History
Plumbing Technician
Hiller Plumbing, Heating, Cooling & Electrical
09.2023 - Current
- Diagnose plumbing issues and provide accurate assessments of necessary repairs
- Collaborate with clients to explain repair options and provide cost estimates
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Streamlined project completion by effectively coordinating with team members, suppliers, and clients.
Plumbing Technician
T&J rooter service
02.2021 - 09.2023
- Perform installation, maintenance, and repair of plumbing systems, including pipes, fixtures, and appliances
- Diagnose plumbing issues and provide accurate assessments of necessary repairs
- Whole home Plumbing remodels.
- Drain cleaning services.
- Provide exceptional customer service by addressing client concerns and questions
- Assist in training and mentoring junior plumbers, when required.
Education
Certification - Basic Police Academy
Owens Community College
Perrysburg, OH12.2020
High School Diploma -
ECOT
Columbus, OH02.2013
Skills
- Critical Thinking
- Good Mechanical Aptitude
- Safety Techniques
- Project Specifications
- Managing Multiple Priorities
- Complex Problem-Solving
- Troubleshooting and Diagnostics
- Maintain Records
- Training Junior Team Members
Timeline
Plumbing Technician
Hiller Plumbing, Heating, Cooling & Electrical
09.2023 - Current
Plumbing Technician
T&J rooter service
02.2021 - 09.2023
Certification - Basic Police Academy
Owens Community College
High School Diploma -
ECOT
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