Michael Arms
Clarksville,TN
Summary
To create the best working environment for this company. To benefit the company with the skills and attributes obtained while progressing in skill. Customer-focused possessing outstanding organizational, communication and negotiation talents.
Overview
18
18
years of professional experience
Work History
Production Supervisor
Hendricksnon Trailor
10.2021 - Current
- Daily staffing of employees
- Daily Kronos for employee’s time
- Lead on safety teams / responsible for shift safety
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Answer customer comments and OFI’s.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Managed team of 60 production associates, overseeing productive production processes and meeting all deadlines.
Quality Technician
Hendrickson Trailer
10.2014 - 10.2021
- Assist QE’s with capability studies and gauge R&R’s
- Perform receiving inspections
- Perform dimensional analysis of manufactured products
- Problem solving that includes root cause and corrective action
- Maintain calibration of all gages used throughout the production processes
- Perform daily process audits to ensure compliance and customer satisfaction
- Weld Trainer for new hire employees
- Maintain certifications and records of welders
- Maintain electronic record retention for all QA documents
- Certificates in SPC, FMEA, PPAP’s and MSA
- Lead on Quality and Production Teams
- Blueprint, Weld gage and Machinist gage use Trainer
- CMM programing and troubleshooting
- FARO trainer and complete dimensional layouts for product.
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Production Associate
Hendrickson Trailer
06.2006 - 10.2014
- CNC and manual lathe machinist
- Induction heat-treat operator
- Trained in robotic and hand welding with 2G certification
- Certified trainer
- Perform all duties as required on assembly lines including wheel end assembly
- Worked with a team to ensure product is manufactured and/or assembled to engineering specifications
- Member of various improvement teams to improve productivity and reduce scrap.
Education
B.S. - General Business and Marketing
Austin Peay State University
Clarksville, TN05.2025
Skills
- Excellent communication skills
- Self-motivated
- Ability to work under pressure
- MS Office Word, Excel, PowerPoint skills
- Energetic, friendly, and highly motivated
- Quick ability to learn, catch on to ideas and concepts
- Can operate within high volume setting
- Critically observant
- Able to persuade, negotiate and resolve conflicts
- Able to think strategically
- Continuous Improvement
- Training and mentoring
- Relationship Building
- Goals and performance
Timeline
Production Supervisor
Hendricksnon Trailor
10.2021 - Current
Quality Technician
Hendrickson Trailer
10.2014 - 10.2021
Production Associate
Hendrickson Trailer
06.2006 - 10.2014
B.S. - General Business and Marketing
Austin Peay State University
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