A dependable and industrious professional with over 15 years of experience in Revenue Cycle Management, demonstrating exceptional organizational skills, effective time management, skilled data analyzing, and a collaborative spirit. Proficient in swiftly adapting to new procedures and generating innovative ideas while excelling under pressure with minimal supervision.
Overview
19
19
years of professional experience
Work History
Revenue Analyst
Covenant Physician Partners
08.2018 - Current
Conducted training sessions for both centralized and decentralized facilities to enhance efficiency and productivity in alignment with job descriptions
Oversaw and coordinated collections efforts to meet current aging requirements
Utilized EMC reports via Practice Insight for billing optimizations and resolution of billing edits
Reviewed remittances and employed GMED for reimbursement analysis and reconciliation
Ensured accuracy in facility cash applications by addressing missing transactions and timely patient billing
Initiated client assessment and analysis procedures.
Team Lead Accounts Receivable
Managing Partners, LLC
07.2016 - 07.2018
Supported the Finance Manager in daily Accounts Receivable functions
Ensured accuracy in facility cash applications and resolved discrepancies in reimbursements
Collaborated with the Finance Manager to facilitate effective collections efforts
Utilized PhyGeneSys for reimbursement analysis and patient financial obligations
Conducted insurance verifications for Anesthesia Services using Passport
Reviewed employee performance and conducted evaluations for performance enhancements.
Team Lead Accounts Receivable
Covenant Physician Partners
03.2015 - 07.2016
Conducted training for new hires to enhance efficiency and productivity
Supervised and coordinated collections efforts to meet aging requirements
Utilized SSI Billing System for billing optimizations and resolution of billing edits
Reviewed remittances and employed Amkai RCM for reimbursement analysis
Ensured accuracy in facility cash applications and patient billing.
Medicare Biller
Alive Hospice
12.2008 - 02.2015
Managed semimonthly billing cycles using Allscripts Homecare and Emdeon
Resolved insurance claim edits and denials, submitting appeals when necessary
Handled cash posting for Medicare and commercial payers
Managed Physician Certification and Notice of Elections into Excel spreadsheets
Recorded Physician and Staff Charges in Allscripts Homecare.
Customer Service Specialist
Cigna Government Services
09.2005 - 02.2007
Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
Managed high call volume while maintaining a courteous and professional demeanor.
Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Assisted in the reconciliation of CMS member eligibility reports.
Education
Associate of Arts - Business Management
Nashville State Technical
Nashville, TN
TN REAL ESTATE CERTIFICATION -
TREES Real estate
Nashville, TN
01.2021
Associate of Arts - Occupational Studies in Commercial Digital Photography
Nossi College of Art
01.2004
Diploma - High School: Mathematics
Whitehaven High School
Memphis, TN
01.1995
Skills
Skilled Data Analyzing
Process improvement
Critical thinking skills
Data-driven strategic planning
Proactive and self-motivated
Excellent communication skills
Report writing and presenting
Exceptional organizational skills
Personal Information
Title: REVENUE ANALYST
Timeline
Revenue Analyst
Covenant Physician Partners
08.2018 - Current
Team Lead Accounts Receivable
Managing Partners, LLC
07.2016 - 07.2018
Team Lead Accounts Receivable
Covenant Physician Partners
03.2015 - 07.2016
Medicare Biller
Alive Hospice
12.2008 - 02.2015
Customer Service Specialist
Cigna Government Services
09.2005 - 02.2007
Associate of Arts - Business Management
Nashville State Technical
TN REAL ESTATE CERTIFICATION -
TREES Real estate
Associate of Arts - Occupational Studies in Commercial Digital Photography
Nossi College of Art
Diploma - High School: Mathematics
Whitehaven High School
Similar Profiles
Selena HerasSelena Heras
Front Desk Receptionist at Covenant Physician PartnersFront Desk Receptionist at Covenant Physician Partners