Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Aaliyah Berry

Aaliyah Berry

Lewisburg

Summary

Proven professional with extensive experience in the hospitality and retail sectors, notably at Waffle House, where I enhanced customer satisfaction and streamlined operations. Skilled in customer service and cash handling, I excel in team collaboration and effective communication, significantly improving service delivery and operational efficiency. Demonstrated ability to train employees and manage time effectively, ensuring high-quality guest experiences. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Waffle House
Columbia
10.2023 - Current
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Packer/Filler Operator

Christina Brands
Lewisburg
09.2023 - 01.2024
  • Verified labels for appropriate order numbers and item specifications.
  • Weighed packages to determine shipping costs.
  • Wrapped items securely using appropriate packing materials.
  • Assembled, lined and padded cartons and containers.

Cashier

McDonald's
Lewisburg
02.2023 - 11.2023
  • Counted and balanced cashier drawers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

High School Diploma -

Marshall County High School
Lewisburg, TN
12-2023

Some College (No Degree) - Nursing

TCAT Hohenwald
Hohenwald, TN

Skills

  • Customer service
  • Order processing
  • Table setting
  • Menu knowledge
  • Food safety
  • Cash handling
  • Team collaboration
  • Training employees
  • Effective communication
  • Time management
  • Strong work ethic
  • Guest seating
  • Menu memorization
  • Table bussing
  • Server training
  • Task prioritization
  • Memory retention
  • Suggestive selling
  • Table setting knowledge

Certification

  • CPR certified

Timeline

Server

Waffle House
10.2023 - Current

Packer/Filler Operator

Christina Brands
09.2023 - 01.2024

Cashier

McDonald's
02.2023 - 11.2023

High School Diploma -

Marshall County High School

Some College (No Degree) - Nursing

TCAT Hohenwald
Aaliyah Berry