Aaliyah Patterson
Lebanon
Summary
Efficient Deputy Clerk of the Court known for high productivity and ability to complete tasks swiftly. Skilled in legal documentation management, court procedure adherence, and case file organization. Excel at communication, problem-solving, and time management, leveraging these soft skills to meet tight deadlines and support judicial processes effectively.
Responsible court clerk successful at managing multiple projects while delivering quality service. Adept at performing court filings, answering phones and recording court proceedings with equipment.
Overview
7
7
years of professional experience
Work History
Deputy Clerk of the Court
Wilson county circuit courts
Lebanon
12.2024 - Current
- Processed jury selection forms, summonses and other related paperwork as required.
- Assisted attorneys in handling cases by researching legal precedents, gathering evidence and compiling documents.
Assistant Store Manager
Goodwill Industries of Middle TN
Mount Juliet
03.2024 - 11.2024
- Coordinated with vendors to secure product availability at competitive prices.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Organized weekly meetings with department heads to review progress on key objectives.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Provided training to new employees on company policies and procedures.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Assistant Manager
JCPenney
Mount Juliet
10.2023 - 02.2024
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
Assistant Store Manager
Rack Rooms Shoe Store
Lebanon
10.2020 - 10.2023
- Coordinated with vendors to secure product availability at competitive prices.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on store policies, procedures and customer service standards.
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided training to new employees on company policies and procedures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Coached and developed store associates through formal and informal interactions.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Night Auditor
Comfort Suites Hotel
Lebanon
09.2020 - 01.2021
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Greeted arriving guests and checked them in to their rooms.
Supervisor
UEC Theaters
Lebanon
05.2018 - 08.2020
- Directed and supervised team of 15 employees in daily operations.
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Lebanon High School
Lebanon, TN05-2017
Skills
- Legal research
- Case management
- Data entry
- Customer service
- Attention to detail
- Time management
- Calendar management
- Civil and criminal law expertise
- Teamwork
- Adaptability and flexibility
- Money handling
- Organizational skills
- Documentation review
- Active listening
- Typing speed
- Reliability
- Office administration
- Public service
- Professionalism
- Computer literacy
- Relationship building
- Verbal communication
- Team building
- Public speaking
Timeline
Deputy Clerk of the Court
Wilson county circuit courts
12.2024 - Current
Assistant Store Manager
Goodwill Industries of Middle TN
03.2024 - 11.2024
Assistant Manager
JCPenney
10.2023 - 02.2024
Assistant Store Manager
Rack Rooms Shoe Store
10.2020 - 10.2023
Night Auditor
Comfort Suites Hotel
09.2020 - 01.2021
Supervisor
UEC Theaters
05.2018 - 08.2020
High School Diploma -
Lebanon High School