Aaron Millett
Cleveland
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Fulin's Asian Cuisine
Ooltewah
10.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Provided excellent customer service to ensure satisfaction.
Budtender
Reefers CBD
Cleveland
02.2024 - 10.2024
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Handled large volume of cash with high accuracy and security each day.
- Verified proper customer identification, medical information and paperwork.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended, selected and located merchandise based on customer desires.
Server
1885 Southern Coastal Grill
Ooltewah
01.2022 - 07.2023
- Provided exceptional service to high volume of daily customers.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Garnished dishes and beverages to serve visually appealing menu items.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with Front of House and Back of House employees to ensure that not only my guests, but everybody got prompt and professional service
General Manager
Fulin's Asian Cuisine
Ooltewah
01.2019 - 01.2022
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Recruited, interviewed and hired qualified staff for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Formed and sustained strategic relationships with clients.
Bartender
Fulin's Asian Cuisine
Cleveland
08.2014 - 12.2018
- Monitored bar inventory and promptly restocked low items before depletion.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Effectively multitasked within fast-paced environment.
- Completed regular bar inventories and daily requisition sheets.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Nutrition Assistant
Tennova Medical Center
Cleveland
09.2015 - 11.2015
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Evaluated menus for compliance with established nutrition standards set forth by the organization.
- Gathered data on client's dietary intake and documented it for review by dietitians.
- Counseled clients on selecting appropriate foods based on their medical conditions or allergies.
- Supervised food production or service or assisted dietitians or nutritionists in supervision or planning.
- Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
Tire Technician
Discount Tire
Cleveland
02.2015 - 06.2015
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Counterweighted rims with consistent commendation for quality and efficiency.
- Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
- Worked with portable devices to manage workflow and complete appointments.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Diagnosed and repaired tire and rim issues.
Fine Dining Server
The Bald Headed Bistro
Cleveland
12.2013 - 02.2015
- Assisted guests with special requests and dietary restrictions to ensure a personalized dining experience.
- Participated in regular staff meetings and training sessions to improve service standards.
- Utilized POS systems for order entry and processing with precision.
- Engaged with guests to collect feedback and foster a positive dining experience.
- Accurately recorded orders in POS system while providing excellent customer service.
- Provided menus, explained daily specials, and answered questions about menu items.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Server
Sante Fe Cattle Company
Cleveland
12.2012 - 12.2013
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees to perform duties.
- Upheld high standards of sanitation in accordance with health department regulations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Third Shift Server
Dennys Restaurant
Cleveland
04.2012 - 11.2012
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Set up tables in between patrons to reduce wait times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Oversaw service alone for two individual dining areas throughout the night while conducting myself in a calm, courteous and efficient manner,
Education
High School Diploma -
Walker Valley High School
Charleston03-2012
Skills
- Customer service
- Inventory management
- Point of sale
- Staff training
- Vendor relations
- Menu knowledge
- Time management
- Data analysis
Languages
English
Professional
References
References available upon request.
Timeline
Assistant Manager
Fulin's Asian Cuisine
10.2024 - Current
Budtender
Reefers CBD
02.2024 - 10.2024
Server
1885 Southern Coastal Grill
01.2022 - 07.2023
General Manager
Fulin's Asian Cuisine
01.2019 - 01.2022
Nutrition Assistant
Tennova Medical Center
09.2015 - 11.2015
Tire Technician
Discount Tire
02.2015 - 06.2015
Bartender
Fulin's Asian Cuisine
08.2014 - 12.2018
Fine Dining Server
The Bald Headed Bistro
12.2013 - 02.2015
Server
Sante Fe Cattle Company
12.2012 - 12.2013
Third Shift Server
Dennys Restaurant
04.2012 - 11.2012
High School Diploma -
Walker Valley High School
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