Aaron S. Hall
Cleveland
Summary
Transportation professional with a strong background in optimizing delivery schedules and routes pursuing a management-level position at Norfolk Southern Corporation while embracing opportunities for travel, training, and advancement.
Overview
25
25
years of professional experience
Work History
Combo Driver
AAA Cooper Transportation, Inc.
Chattanooga, TN
01.2024 - Current
- Administrative work such as processing, scanning and filling bills of lading, delivery receipts to the corporate office.
- Conducted pre-trip inspections to assess vehicle condition, ensuring reliability and safety standards.
- Maintained accurate delivery logs and documentation, improving accountability in transportation processes.
- Trained new drivers on operational best practices, promoting a culture of safety and efficiency.
- Assisted in P&D operations.
- Processing pick up and delivery bills of lading.
- Monitoring safety and performance of drivers.
- Operated combination vehicles to transport freight between terminals and customer locations efficiently.
- Ensured compliance with safety regulations and company policies during all driving operations.
Transportation Operations Manager
FedEx Express, Inc.
Chattanooga, TN
05.2011 - 01.2024
- Full managerial responsibility of FedEx Stations in Cookeville, TN and Chattanooga, TN.
- Responsible for all aspects of hiring, training and developing employees, as well as administering appropriate disciplinary actions.
- Worked with service agents on customer service goals and with couriers on stop counts and stops/hr reports to ensure on-road productivity goals.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Conducted various types of check rides to ensure safety, compliance and productivity.
- Led cross-functional teams to implement process improvements and optimize resource allocation.
- Achieved a Sr Manager rating of Exceeded Expectations on my annual reviews.
Assistant Center Manager
Octapharma Plasma, Inc.
Charleston, SC
04.2010 - 05.2011
- Supervised daily operations to ensure compliance with safety and quality standards.
- Ensured compliance with all SOP’s to protect donor safety and product integrity.
- Implemented marketing, training and quality plans to ensure compliance with FDA, CLIA, GHA, AGES, Bayer and OSHA regulations.
- Collaborated with staff to optimize plasma collection processes and improve donor experience.
- Validated and calibrated all equipment daily, weekly and monthly.
- Led company in quality and low employee turnover.
Mobile Operations Supervisor
Blood Assurance, Inc.
Chattanooga, TN
09.2007 - 04.2010
- Initiated bloodmobile operations in a new sales area with a newly-hired crew.
- Responsible for all aspects of training, employee competency and performance reviews.
- Observation of and participation in all audits, both internal and external.
- Managed team schedules, optimizing workflow and resource allocation for peak efficiency.
- Oversaw daily operations, ensuring adherence to safety protocols and regulatory compliance.
- Lead Donor Care Specialist possessing a Class-A Commercial Driver License with HAZMAT and Passenger Transport Endorsements.
Asst. Center Manager/Center Manager
Talecris Plasma Resources, L.L.C.
Greenville, SC
12.2005 - 09.2007
- Opened a new plasma center from the ground up in a new city.
- Responsible for all aspects of a new center as the only manager on site for several months.
- Hired, trained and documented all staff into the new facility.
- Developed the new center and maintained audit readiness at all times.
Administrative Assistant to Donor Services
Blood Assurance, Inc.
Chattanooga, TN
01.2004 - 12.2005
- Prepared operations reports and performed internal audits.
- Completed bi-weekly employee schedules for the department of donor services.
- Assisted the director of donor services in all aspects of administrative duties.
- Functioned as a certified phlebotomist as needed to assist in center areas.
Sr. Biomedical Tech, Advanced Auto-C Repair Technician
CSL Plasma Services, Inc.
Chattanooga, TN
04.2001 - 01.2004
- Prepared donor beds and set up Auto-C with disposable kits.
- Prepared donors for donation by verifying identity and cleansing the skin.
- Performed venipuncture, ensured comfort and monitored for potential donor reactions.
- Maintained and repaired Auto-C equipment on a regular basis.
- Additional work history available upon request
Education
Bachelor of Science - Business Management
Tusculum College
Greenville, TN12-2004
Associate of Applied Science - Aviation Management
Chattanooga State Technical Community College
Chattanooga, TN05-2004
Certificate - Commercial Truck Driving
Chattanooga State Technical Community College
Chattanooga, TN05.2001
Skills
- Operations management
- Warehouse operations
- Internal loss prevention
- Team leadership
- Carrier selection
- Transportation regulations
- Safety management
- Route planning
- Problem-solving
- Customer service
Summary of Management Qualifications
- Experience as a transportation manager leading teams of 20-150 employees.
- Experience in managing hourly employees in a highly regulated industry.
- Worked in station development, opening and auditing stations for regulatory compliance.
- Developed and implemented plans to increase profitability, quality and training.
- Ensured trucks kept on a timely departure plan, scheduling AdHoc routes to move freight when necessary.
- Managed route couriers, driving performance while ensuring customer service and safety compliance.
- Proficient in a variety of different software applications such as all Microsoft Office Suites such as Word, Outlook, Excel, Powerpoint, Access, etc.
Awards
Chattanooga State Technical Community College: Management Department Award-2004, Phi Theta Kappa International Honor Society-2002-2004 (CSTCC), Alpha Chi International Honor Society-2004 (Tusculum College)
Hobbies and Interests
I enjoy spending time with family and friends, I enjoy riding motorcycles, fishing, hiking and camping., I enjoy traveling with my family to new and exciting places.
Timeline
Combo Driver
AAA Cooper Transportation, Inc.
01.2024 - Current
Transportation Operations Manager
FedEx Express, Inc.
05.2011 - 01.2024
Assistant Center Manager
Octapharma Plasma, Inc.
04.2010 - 05.2011
Mobile Operations Supervisor
Blood Assurance, Inc.
09.2007 - 04.2010
Asst. Center Manager/Center Manager
Talecris Plasma Resources, L.L.C.
12.2005 - 09.2007
Administrative Assistant to Donor Services
Blood Assurance, Inc.
01.2004 - 12.2005
Sr. Biomedical Tech, Advanced Auto-C Repair Technician
CSL Plasma Services, Inc.
04.2001 - 01.2004
Certificate - Commercial Truck Driving
Chattanooga State Technical Community College
Bachelor of Science - Business Management
Tusculum College
Associate of Applied Science - Aviation Management
Chattanooga State Technical Community College