Aaron S. Hall
Cleveland
Summary
Transportation professional with a strong background in optimizing delivery schedules and routes pursuing a management-level position at Norfolk Southern Corporation while embracing opportunities for travel, training, and advancement.
Overview
25
25
years of professional experience
Work History
Combo Driver
AAA Cooper Transportation, Inc.
01.2024 - Current
- Administrative work such as processing, scanning and filling bills of lading, delivery receipts to the corporate office.
- Conducted pre-trip inspections to assess vehicle condition, ensuring reliability and safety standards.
- Maintained accurate delivery logs and documentation, improving accountability in transportation processes.
- Trained new drivers on operational best practices, promoting a culture of safety and efficiency.
- Assisted in P&D operations.
- Processing pick up and delivery bills of lading.
- Monitoring safety and performance of drivers.
- Operated combination vehicles to transport freight between terminals and customer locations efficiently.
- Ensured compliance with safety regulations and company policies during all driving operations.
Transportation Operations Manager
FedEx Express, Inc.
05.2011 - 01.2024
- Full managerial responsibility of FedEx Stations in Cookeville, TN and Chattanooga, TN.
- Responsible for all aspects of hiring, training and developing employees, as well as administering appropriate disciplinary actions.
- Worked with service agents on customer service goals and with couriers on stop counts and stops/hr reports to ensure on-road productivity goals.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Conducted various types of check rides to ensure safety, compliance and productivity.
- Led cross-functional teams to implement process improvements and optimize resource allocation.
- Achieved a Sr Manager rating of Exceeded Expectations on my annual reviews.
Assistant Center Manager
Octapharma Plasma, Inc.
04.2010 - 05.2011
- Supervised daily operations to ensure compliance with safety and quality standards.
- Ensured compliance with all SOP’s to protect donor safety and product integrity.
- Implemented marketing, training and quality plans to ensure compliance with FDA, CLIA, GHA, AGES, Bayer and OSHA regulations.
- Collaborated with staff to optimize plasma collection processes and improve donor experience.
- Validated and calibrated all equipment daily, weekly and monthly.
- Led company in quality and low employee turnover.
Mobile Operations Supervisor
Blood Assurance, Inc.
09.2007 - 04.2010
- Initiated bloodmobile operations in a new sales area with a newly-hired crew.
- Responsible for all aspects of training, employee competency and performance reviews.
- Observation of and participation in all audits, both internal and external.
- Managed team schedules, optimizing workflow and resource allocation for peak efficiency.
- Oversaw daily operations, ensuring adherence to safety protocols and regulatory compliance.
- Lead Donor Care Specialist possessing a Class-A Commercial Driver License with HAZMAT and Passenger Transport Endorsements.
Asst. Center Manager/Center Manager
Talecris Plasma Resources, L.L.C.
12.2005 - 09.2007
- Opened a new plasma center from the ground up in a new city.
- Responsible for all aspects of a new center as the only manager on site for several months.
- Hired, trained and documented all staff into the new facility.
- Developed the new center and maintained audit readiness at all times.
Administrative Assistant to Donor Services
Blood Assurance, Inc.
01.2004 - 12.2005
- Prepared operations reports and performed internal audits.
- Completed bi-weekly employee schedules for the department of donor services.
- Assisted the director of donor services in all aspects of administrative duties.
- Functioned as a certified phlebotomist as needed to assist in center areas.
Sr. Biomedical Tech, Advanced Auto-C Repair Technician
CSL Plasma Services, Inc.
04.2001 - 01.2004
- Prepared donor beds and set up Auto-C with disposable kits.
- Prepared donors for donation by verifying identity and cleansing the skin.
- Performed venipuncture, ensured comfort and monitored for potential donor reactions.
- Maintained and repaired Auto-C equipment on a regular basis.
- Additional work history available upon request
Education
Bachelor of Science - Business Management
Tusculum College
Greenville, TN12-2004
Associate of Applied Science - Aviation Management
Chattanooga State Technical Community College
Chattanooga, TN05-2004
Certificate - Commercial Truck Driving
Chattanooga State Technical Community College
Chattanooga, TN05.2001
Skills
- Operations management
- Warehouse operations
- Internal loss prevention
- Team leadership
- Carrier selection
- Transportation regulations
- Safety management
- Route planning
- Problem-solving
- Customer service
Summary of Management Qualifications
- Experience as a transportation manager leading teams of 20-150 employees.
- Experience in managing hourly employees in a highly regulated industry.
- Worked in station development, opening and auditing stations for regulatory compliance.
- Developed and implemented plans to increase profitability, quality and training.
- Ensured trucks kept on a timely departure plan, scheduling AdHoc routes to move freight when necessary.
- Managed route couriers, driving performance while ensuring customer service and safety compliance.
- Proficient in a variety of different software applications such as all Microsoft Office Suites such as Word, Outlook, Excel, Powerpoint, Access, etc.
Awards
Chattanooga State Technical Community College: Management Department Award-2004, Phi Theta Kappa International Honor Society-2002-2004 (CSTCC), Alpha Chi International Honor Society-2004 (Tusculum College)
Hobbies and Interests
I enjoy spending time with family and friends, I enjoy riding motorcycles, fishing, hiking and camping., I enjoy traveling with my family to new and exciting places.
Timeline
Combo Driver
AAA Cooper Transportation, Inc.
01.2024 - Current
Transportation Operations Manager
FedEx Express, Inc.
05.2011 - 01.2024
Assistant Center Manager
Octapharma Plasma, Inc.
04.2010 - 05.2011
Mobile Operations Supervisor
Blood Assurance, Inc.
09.2007 - 04.2010
Asst. Center Manager/Center Manager
Talecris Plasma Resources, L.L.C.
12.2005 - 09.2007
Administrative Assistant to Donor Services
Blood Assurance, Inc.
01.2004 - 12.2005
Sr. Biomedical Tech, Advanced Auto-C Repair Technician
CSL Plasma Services, Inc.
04.2001 - 01.2004
Certificate - Commercial Truck Driving
Chattanooga State Technical Community College
Bachelor of Science - Business Management
Tusculum College
Associate of Applied Science - Aviation Management
Chattanooga State Technical Community College
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