Diligent worker with integrity, willing to do my best and face any challenge that comes my way. I am willing to do whatever it takes to learn new skills and become a more effective worker.
Overview
9
9
years of professional experience
Work History
P6 Scheduler
AIS Infrastructure
Chattanooga
04.2025 - Current
Managed scheduling for multiple projects to ensure timely resource allocation.
Coordinated with teams to identify project timelines and deadlines effectively.
Utilized scheduling software to track progress and adjust plans as needed.
Collaborated with department leads to resolve scheduling conflicts quickly.
Prepared reports on project schedules for management review and planning sessions.
Relationship Banker
Bank of America
Chattanooga
04.2022 - 04.2025
Educated customers on digital banking tools and resources for convenience.
Collaborated with team members to enhance customer satisfaction and service quality.
Resolved customer issues promptly, ensuring a positive banking experience.
Developed customer relationships through personalized banking services and financial advice.
Assisted clients with account openings, loan applications, and service inquiries.
Customer service staff
Publix Supermarkets
Chattanooga
05.2020 - 04.2022
Resolved customer complaints promptly to enhance satisfaction levels.
Trained new staff on customer service protocols and store procedures.
Handled cash transactions accurately by following established procedures.
Assisted customers with inquiries and product selections daily.
Processed customer transactions accurately at the register.
Maintained cleanliness and organization in store areas consistently.
Collaborated with team members to ensure smooth operations during peak hours.