Cover for Sales Reps on the East side of Nashville Team
Make sure to check the current KPI's when on each territory so that no ground is lost
Check void reports for each store to ensure DMI is captured 100% across the board
Write accurate but aggressive orders to maintain a sufficient OSA number while also keeping the monthly goal in mind
Speak with management to gain displays to ensure High Impact Displays are achieved where possible
Use the Pitcher app to effectively sell in displays or gain endcaps by showing store management metrics of each product that is either on ad or will be on ad/rollback
Accurately capture F&D/Scripted items with TRAX to ensure there are no voids
Work with Sales Reps and SSR's on each territory to ensure each store is properly taken care of while also striving to improve the store's KPI numbers where possible
Build relationships with store leads to encourage success when selling in standalone displays
Senior Sales Service Representative
Nabisco/Mondelez International
11.2023 - 08.2024
Cover stores ranging from Downtown Nashville area all the way to Bowling Green, KY and Fairview, TN
Write accurate orders based on volume/revenue number for each store to stay on top of OSA.
Communicate with Sales Rep for each territory on names of management for each store to aid in gaining displays.
Ensure Trax is 100% completed at each store for F&D/Scripted items.
Ensure no orders are left open for next scheduled delivery dates
Achieved success at a Wal-Mart Super Center in Bowling Green,KY by gaining display space for Rollback Snack Crackers by getting a spot for them on the Cart Rail by entrance
Achieved success at a Wal-Mart Super Center in Russellville,KY by obtaining a wing to get Roll Back Snack Crackers on display
Achieved success at a smaller format Wal-Mart in Nashville,TN by gaining a endcap for Rollback items that has been able to be maintained and transitioned to new rollback products as the ad changes.
Achieved success at a Wal-Mart Super Center in White House,TN by gaining a wing for Rollback Snack Crackers on first visit to store
Achieved continued success at a Kroger in Nashville by gaining space for Christmas/Holiday Hutches then being able to transition Super Bowl hutches then March Madness hutches without ever losing display space
Always make sure to effectively communicate with Reps on progress/current situation with each store by leaving notes in Salesforce or by verbal communication
Make sure to stay close to scheduled time to stay near the top of team in CPH (30-36 cph)
Full-Time Sales Service Representative
Nabisco/Mondelez International
05.2023 - 11.2023
Merchandise stores in the Downtown Nashville area
Write accurate orders (9-10 stores) each week to stay on track with On Shelf Ability (OSA) by making sure there's no out of stocks or if so looking at out of stock reports and making sure product is being delivered/ordered next delivery
Continually stay near the top of my team for reaching the CPH (Cases Per Hour) targets (30-36 cph)
Hit cases per hour target by reviewing the weekly Labor and CPH update that's sent out by my RMS and making sure my time is used wisely in each store while also communicating with SR on store plans to stay efficient as possible
Towards the end of each week look ahead to next week at each store at whats going to be Scripted/F&D by reviewing the promotions tab in the CG Cloud app and plan accordingly with store management
Am always flexible to pickup extra stores when there are call outs and go wherever I'm needed
Sell in displays at each store to showcase product that is on sale, as well as seasonal displays
Full-Time Sales Service Representative
Nabisco/Mondelez International
09.2021 - 05.2023
Merchandised stores in the Clarksville, Ashland City, Dickson, Pleasant View, Springfield and Nashville areas
Write accurate orders for each store I was responsible for by staying on top of OSA (10-15 stores)
Stayed on top of preparing for the next weeks F&D and scripted items by reviewing promotions tab in CG Cloud each week
Built very strong relationships with store management that allowed me to sell in incremental and seasonal displays at all stores
Worked very closely with Sales Rep(s) to always or nearly achieve revenue goals each month
Helped train new hires and show them productive habits to achieve the CPH targets that were set
The ABC and D stores I was responsible for always came in at 100% on the F&D (Features and Displays) and Scripted results each week
Stayed at the top of my team in CPH
Part-Time Sales Service Representative
Nabisco/Mondelez International
10.2014 - 09.2021
Merchandised products in the Clarksville, Ashland City, Hopkinsville, and Oak Grove areas.
Built displays at each store how the sales rep instructed me to
Boxed up damaged product and marked as credit for the sales rep
Built strong relations with store management that allowed for productive communication
Shop Assistant
Crain's Automotive
05.2011 - 08.2013
Helped around shop where needed
Changed oil, rotated tires, changed wiper blades etc.
Made sure shop was clean and presentable
Education
High School -
Clarksville High School
Clarksville, TN
05.2014
Skills
Sales forecasting
Calm demeanor
Goal oriented
Merchandise display
Problem-solving skills
Teamwork and collaboration
Verbal/written communication
Awards
Q1 Salesforce Managers award for overall sales success for Q1 of 2022, M3 Managers Award of 2023, M6 Managers Award of 2023