Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aathira C

Senior Technical Consultant
Chennai

Summary

Professional technical consultant with comprehensive expertise in delivering impactful solutions. Focused on team collaboration and driving results, adaptable to changing needs. Strong skills in troubleshooting production issues and project management. Reliable, analytical, and committed to continuous improvement

Overview

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1
Certification

Work History

Senior Technical Consultant

WNS VURAM
  • Enhanced software performance by identifying and resolving technical issues for clients.
  • Led troubleshooting efforts for complex technical problems while maintaining a focus on client satisfaction throughout resolution processes.
  • Increased client trust and maintained long-term relationships through exceptional communication and problem-solving skills.
  • Implemented customized solutions, resulting in improved system efficiency and client satisfaction.
  • Streamlined processes by designing and implementing automation tools, reducing manual labor efforts.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Collaborated with upper management to drive strategy and implement new processes.

Education

Bachelor of Engineering - Electronics And Instrumentation

Sri Ramakrishna Engineering College
04.2001 -

Skills

Business process improvement

Expert problem solving

Data analysis

Issue resolution/troubleshooting

Effective communication

Certification

Senior Technical Consultant Appian Certificate

Timeline

Bachelor of Engineering - Electronics And Instrumentation

Sri Ramakrishna Engineering College
04.2001 -

Senior Technical Consultant

WNS VURAM
Aathira CSenior Technical Consultant