Aayliah Hampton
Nashville
Summary
Professional with experience in online grocery industry. Skilled in inventory management, order processing, and customer service. Strong focus on team collaboration and adaptability to changing needs. Consistently reliable and results-driven, ensuring accurate and timely fulfillment of orders.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Kroger
07.2023 - 03.2025
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Retail Sales Associate
PetSmart
01.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Online Personal Shopper
Walmart
10.2020 - 01.2022
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Agricultural Science
Tennessee State University
Nashville, TNHigh School Diploma -
Smyrna High School
Smyrna, TN05-2020
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Efficient packing
- Online order tracking
- Shelf stocking
- Adaptability to change
- Safe lifting techniques
- Barcode scanning
- Customer service
- Online order processing
- Product knowledge
Timeline
Online Grocery Associate
Kroger
07.2023 - 03.2025
Retail Sales Associate
PetSmart
01.2022 - 10.2022
Online Personal Shopper
Walmart
10.2020 - 01.2022
Bachelor of Science - Agricultural Science
Tennessee State University
High School Diploma -
Smyrna High School
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