Abby Galliher
Elizabethton
Summary
Dependable and diligent worker/student with a strong work ethic in the service industry. Proven ability to handle cash transactions accurately while supporting team efforts and enhancing customer satisfaction through effective complaint resolution.
Overview
2
2
years of professional experience
Work History
Cashier/Cook Trainer
Freddy's Frozen Custard & Steakburgers
06.2024 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Collaborated with team members to meet high service expectations during peak hours.
- Provided training to new cashiers on operational procedures and customer service techniques.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Speech-Language Pathology
East Tennesse State University
Johnson City, TN05-2027
Skills
- Customer service
- Team collaboration
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
Timeline
Cashier/Cook Trainer
Freddy's Frozen Custard & Steakburgers
06.2024 - Current
Bachelor of Science - Speech-Language Pathology
East Tennesse State University