Abby Pickard
Knoxville
Summary
Dynamic and personable, I excelled as a Sales Associate at Dry Goods, making one of the largest sales in store history. I am skilled in customer service and leadership; I adeptly handled complaints and led by example in fast-paced environments. My respectful and efficient approach to client interactions and task management consistently promotes satisfaction and operational excellence. I am a focused student with knowledge of sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Talented individual well-trained in procedures and protocols to maintain safety. I am known to be highly communicative and friendly with strong desire to assist others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Athletic Training Student
Knoxville Orthopedic Clinic
Knoxville
05.2022 - 05.2025
- Applied protective or injury-preventive devices, such as tape, bandages, or braces, to body parts, such as ankles, fingers, or wrists.
- Educated student-athletes on the nutrition requirements necessary for optimal performance.
Sales Associate
Dry Goods
Knoxville
05.2023 - 01.2024
- Assisted customers with product selection to ensure customer satisfaction.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Made one of the largest sales in store history.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Arrange and display merchandise to promote sales.
Crew Member
Pelicans Snoballs
Knoxville
05.2024 - 02.2025
- Set up dining areas, and clear them.
- Served customers in eating places that specialized in fast service.
- Accepted payment from customers, and made change as necessary.
- Handled customer complaints in a professional and courteous manner.
- Followed all safety and security procedures to reduce risks.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
Tanning Consultant
Sun Tan City
Knoxville
03.2025 - 07.2025
- Advised clients on tanning options and skin care products.
- Educated customers on safe tanning practices and equipment usage.
- Maintained cleanliness and organization of tanning facilities and equipment.
- Handled customer inquiries and resolved service-related issues promptly.
- Promoted special offers and loyalty programs to enhance customer engagement.
Swim Instructor
British Swim School
Knoxville
09.2025 - Current
- Instructed individuals in swimming techniques and safety practices.
- Developed lesson plans tailored to various skill levels and age groups.
- Monitored pool activities to ensure a safe learning environment.
- Provided feedback to students on technique improvement and progress.
- Collaborated with parents to discuss student performance and goals.
Nanny
Private
Knoxville
05.2025 - Current
- Supervised daily activities and routines for children of varying ages.
- Managed transportation to and from school and extracurricular events.
- Maintained a safe and clean environment for children to play and learn.
- Communicated effectively with parents regarding children's progress and needs.
Education
HIGH SCHOOL DIPLOMA -
BEARDEN HIGH SCHOOL
Knoxville, TN05.2025
Some College (No Degree) - Nursing
Pellissippi State Community College
Knoxville, TNSkills
- Child care
- Customer service
- Team collaboration
- Respectful of clients
- Leadership
- personable
- Adaptability and dependability
- Certification in CPR
- Certification as a Physcial Therapist Technician
Certification
CPR
Physical Therapist Technician
High School Clubs/Associations
Athletic Training Student Association
Interclub Council President
Key Club
Mentoring
HOSA
Head of Bearden's Recycling Program
References
References available upon request
Awards
Honors Roll
Accomplishments
- Interclub Council President at Bearden High School (2022-2025)
- Over 1000 hours of Athletic Training under KOC Atheltic Trainer Nicole Medina
Timeline
Swim Instructor
British Swim School
09.2025 - Current
Nanny
Private
05.2025 - Current
Tanning Consultant
Sun Tan City
03.2025 - 07.2025
Crew Member
Pelicans Snoballs
05.2024 - 02.2025
Sales Associate
Dry Goods
05.2023 - 01.2024
Athletic Training Student
Knoxville Orthopedic Clinic
05.2022 - 05.2025
HIGH SCHOOL DIPLOMA -
BEARDEN HIGH SCHOOL
Some College (No Degree) - Nursing
Pellissippi State Community College