Summary
Overview
Work History
Education
Skills
Certification
High School Clubs/Associations
References
Awards
Accomplishments
Timeline
Generic

Abby Pickard

Knoxville

Summary

Dynamic and personable, I excelled as a Sales Associate at Dry Goods, making one of the largest sales in store history. I am skilled in customer service and leadership; I adeptly handled complaints and led by example in fast-paced environments. My respectful and efficient approach to client interactions and task management consistently promotes satisfaction and operational excellence. I am a focused student with knowledge of sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Talented individual well-trained in procedures and protocols to maintain safety. I am known to be highly communicative and friendly with strong desire to assist others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Athletic Training Student

Knoxville Orthopedic Clinic
Knoxville
05.2022 - 05.2025
  • Applied protective or injury-preventive devices, such as tape, bandages, or braces, to body parts, such as ankles, fingers, or wrists.
  • Educated student-athletes on the nutrition requirements necessary for optimal performance.

Sales Associate

Dry Goods
Knoxville
05.2023 - 01.2024
  • Assisted customers with product selection to ensure customer satisfaction.
  • Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
  • Made one of the largest sales in store history.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Arrange and display merchandise to promote sales.

Crew Member

Pelicans Snoballs
Knoxville
05.2024 - 02.2025
  • Set up dining areas, and clear them.
  • Served customers in eating places that specialized in fast service.
  • Accepted payment from customers, and made change as necessary.
  • Handled customer complaints in a professional and courteous manner.
  • Followed all safety and security procedures to reduce risks.
  • Memorized food and drink recipes to prepare orders with speed and accuracy.

Tanning Consultant

Sun Tan City
Knoxville
03.2025 - 07.2025
  • Advised clients on tanning options and skin care products.
  • Educated customers on safe tanning practices and equipment usage.
  • Maintained cleanliness and organization of tanning facilities and equipment.
  • Handled customer inquiries and resolved service-related issues promptly.
  • Promoted special offers and loyalty programs to enhance customer engagement.

Swim Instructor

British Swim School
Knoxville
09.2025 - Current
  • Instructed individuals in swimming techniques and safety practices.
  • Developed lesson plans tailored to various skill levels and age groups.
  • Monitored pool activities to ensure a safe learning environment.
  • Provided feedback to students on technique improvement and progress.
  • Collaborated with parents to discuss student performance and goals.

Nanny

Private
Knoxville
05.2025 - Current
  • Supervised daily activities and routines for children of varying ages.
  • Managed transportation to and from school and extracurricular events.
  • Maintained a safe and clean environment for children to play and learn.
  • Communicated effectively with parents regarding children's progress and needs.

Education

HIGH SCHOOL DIPLOMA -

BEARDEN HIGH SCHOOL
Knoxville, TN
05.2025

Some College (No Degree) - Nursing

Pellissippi State Community College
Knoxville, TN

Skills

  • Child care
  • Customer service
  • Team collaboration
  • Respectful of clients
  • Leadership
  • personable
  • Adaptability and dependability
  • Certification in CPR
  • Certification as a Physcial Therapist Technician

Certification

CPR

Physical Therapist Technician

High School Clubs/Associations

Athletic Training Student Association

Interclub Council President 

Key Club 

Mentoring 

HOSA 

Head of Bearden's Recycling Program

References

References available upon request

Awards

Honors Roll

Accomplishments

  • Interclub Council President at Bearden High School (2022-2025)
  • Over 1000 hours of Athletic Training under KOC Atheltic Trainer Nicole Medina

Timeline

Swim Instructor

British Swim School
09.2025 - Current

Nanny

Private
05.2025 - Current

Tanning Consultant

Sun Tan City
03.2025 - 07.2025

Crew Member

Pelicans Snoballs
05.2024 - 02.2025

Sales Associate

Dry Goods
05.2023 - 01.2024

Athletic Training Student

Knoxville Orthopedic Clinic
05.2022 - 05.2025

HIGH SCHOOL DIPLOMA -

BEARDEN HIGH SCHOOL

Some College (No Degree) - Nursing

Pellissippi State Community College
Abby Pickard