Abby Rowland
Lakeland,TN
Summary
Experienced with agile project management, requirements gathering, and stakeholder engagement. Utilizes these skills to streamline product development and ensure alignment with business objectives. Track record of effective communication and team leadership, driving successful product launches and continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Owner
ILS
2022.05 - Current
- Partner with Product Management to execute product vision, roadmap priorities, and feature delivery
- Gather, analyze, and document functional and non-functional requirements across internal teams and external stakeholders
- Own and maintain a prioritized product backlog; write user stories with clear acceptance criteria
- Support Agile delivery through estimation, dependency identification, sprint planning, and backlog refinement
- Facilitate cross-functional collaboration with UX, Engineering, QA, and Scrum teams
- Lead sprint demos and incorporate stakeholder feedback into future iterations
- Identify project risks and drive mitigation strategies to support on-time delivery
- Create and maintain product documentation, workflows, and process artifacts
- Support API and web service integrations
- Leverage data insights and user feedback to inform product decisions and improve scalability
IT Business Analyst
Terminix
2021.03 - 2022.04
- Served as liaison between Enterprise Applications and business partners to optimize third-party integrations
- Documented and translated business processes for Finance and Procurement stakeholders
- Collaborated with developers to troubleshoot system issues and enhance user experience
- Managed JIRA tickets to track project progress and service requests
- Performed QA testing and coordinated UAT across project phases
- Built strong cross-functional relationships to support successful system adoption
Intern – ERP Business Analyst
Wright Medical (Stryker Corporation)
2018.05 - 2020.12
- Supported ERP initiatives across Order-to-Cash, Manufacturing, and Financial Reporting processes
- Assisted in ERP code design, system modifications, and SaaS integrations (JDE, BSSV, SOAPUI)
- Authored business requirements, design documentation, QA/UAT test scripts, and validation documentation
- Participated in international ERP upgrade (JDE 8.10 → 9.0) supporting 500+ users
- Contributed to SaaS sales/operations system implementation through QA testing and process documentation
Education
Bachelor of Business Administration - Accounting
University of Memphis
Memphis, TN05.2020
Skills
- Microsoft Suite
- SharePoint
- SAP Concur
- Acumatica
- Azure Devops
- Polymet
- FullStory
- PowerBI
- Agile methodology
- Scrum framework
Certification
Certified Scrum Product Owner - Scrum Alliance
Timeline
Product Owner
ILS
2022.05 - Current
IT Business Analyst
Terminix
2021.03 - 2022.04
Intern – ERP Business Analyst
Wright Medical (Stryker Corporation)
2018.05 - 2020.12
Bachelor of Business Administration - Accounting
University of Memphis
Computer Skills
Microsoft Suite, JDEdwards 9.0/9.1, SharePoint, SAP Concur, JIRA, Acumatica, Azure Devops, Polymet, FullStory, Power BI