Abdulla TS PMP
Project Leader
Chennai
Summary
Having 17 years of experience with progressive responsibility in the IT industry. Experienced Project lead with 4+ years of managing personnel and resources.
History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Competent Project Leader skilled at team coaching and motivation. Proven success in meeting project deadlines, goals and objectives. Terrific interpersonal, problem-solving and organizational talents.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Project Lead/Scrum Master
Hewlett Packard Enterprise
Chennai
02.2021 - Current
- Responsible for analyzing, design, development, testing and implementation of Services projects
- Primary goal of analyzing the customer issues and assigning the Support tickets to support Engineer based on the criticality of issues
- Organized and well participant of Customer, Tech-direct, IT meeting and getting the resolution of customer issues from several departments which are associated with Project
- Partnered with project team members to identify and quickly address problems.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
Tech Lead L1/L2 Production Support
Hewlett Packard Enterprise
Chennai
05.2016 - 02.2021
- Successfully managed 14 member L1/L2 Support team and completed more than 1500 showstopper customer issues for enabling the customer to ease of use the tool
- Worked with L1 Support team and Watson team to have a smoot and have a good knowledge and troubleshooting experience in the tool
- Estimated work hours and tracked progress using Scrum methodology.
- Conducted data modeling, performance and integration testing.
Senior Software Engineer
Hewlett Packard Enterprise
Chennai
12.2010 - 04.2016
- Worked as Knowledge Engineer for Watson tool for 5 years and 1 year for modelling the NGC tool
- Worked on several complex projects including the rack, new ESSN projects and setting up NPI products in NGC tool
- Involved in Detail engineering to meet various server requirements, technical and commercial negotiations
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Software Engineer
I-Thought Solutions
Chennai
12.2009 - 12.2010
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Responsible for analysis of current programs including performance, diagnosis and troubleshooting of problem in programs, and designing solutions to problematic programming.
Education
Project Management Professional - Information Technology
Project Management Institute
Chennai 12.2023 - 12.2024
Dotnet Framework - Dotnet
NIIT
Madurai 07.2007 - 12.2007
B.Tech., - Information Technology
Sethu Institute of Technology
Madurai 06.2004 - 03.2007
Skills
Team Leadership & Mentorship
Stakeholder Engagement
Strategic Planning & Integration
Agile Methodologies
Documentation & Reporting
Project Management
Root-cause analysis
Risk management
Software development
Effective work breakdown structure
Client relations
Time management abilities
Excellent communication
Timeline
Project Management Professional - Information Technology
Project Management Institute
12.2023 - 12.2024
Project Lead/Scrum Master
Hewlett Packard Enterprise
02.2021 - Current
Tech Lead L1/L2 Production Support
Hewlett Packard Enterprise
05.2016 - 02.2021
Senior Software Engineer
Hewlett Packard Enterprise
12.2010 - 04.2016
Software Engineer
I-Thought Solutions
12.2009 - 12.2010
Dotnet Framework - Dotnet
NIIT
07.2007 - 12.2007
B.Tech., - Information Technology
Sethu Institute of Technology
06.2004 - 03.2007
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