Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Abdulla TS PMP

Project Leader
Chennai

Summary

Having 17 years of experience with progressive responsibility in the IT industry. Experienced Project lead with 4+ years of managing personnel and resources.

History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Competent Project Leader skilled at team coaching and motivation. Proven success in meeting project deadlines, goals and objectives. Terrific interpersonal, problem-solving and organizational talents.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Project Lead/Scrum Master

Hewlett Packard Enterprise
Chennai
02.2021 - Current
  • Responsible for analyzing, design, development, testing and implementation of Services projects
  • Primary goal of analyzing the customer issues and assigning the Support tickets to support Engineer based on the criticality of issues
  • Organized and well participant of Customer, Tech-direct, IT meeting and getting the resolution of customer issues from several departments which are associated with Project
  • Partnered with project team members to identify and quickly address problems.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.
  • Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
  • Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
  • Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
  • Streamlined project management processes by implementing Agile methodologies and improving team communication.

Tech Lead L1/L2 Production Support

Hewlett Packard Enterprise
Chennai
05.2016 - 02.2021
  • Successfully managed 14 member L1/L2 Support team and completed more than 1500 showstopper customer issues for enabling the customer to ease of use the tool
  • Worked with L1 Support team and Watson team to have a smoot and have a good knowledge and troubleshooting experience in the tool
  • Estimated work hours and tracked progress using Scrum methodology.
  • Conducted data modeling, performance and integration testing.

Senior Software Engineer

Hewlett Packard Enterprise
Chennai
12.2010 - 04.2016
  • Worked as Knowledge Engineer for Watson tool for 5 years and 1 year for modelling the NGC tool
  • Worked on several complex projects including the rack, new ESSN projects and setting up NPI products in NGC tool
  • Involved in Detail engineering to meet various server requirements, technical and commercial negotiations
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.

Software Engineer

I-Thought Solutions
Chennai
12.2009 - 12.2010
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Responsible for analysis of current programs including performance, diagnosis and troubleshooting of problem in programs, and designing solutions to problematic programming.

Education

Project Management Professional - Information Technology

Project Management Institute
Chennai
12.2023 - 12.2024

Dotnet Framework - Dotnet

NIIT
Madurai
07.2007 - 12.2007

B.Tech., - Information Technology

Sethu Institute of Technology
Madurai
06.2004 - 03.2007

Skills

Team Leadership & Mentorship

Stakeholder Engagement

Strategic Planning & Integration

Agile Methodologies

Documentation & Reporting

Project Management

Root-cause analysis

Risk management

Software development

Effective work breakdown structure

Client relations

Time management abilities

Excellent communication

Timeline

Project Management Professional - Information Technology

Project Management Institute
12.2023 - 12.2024

Project Lead/Scrum Master

Hewlett Packard Enterprise
02.2021 - Current

Tech Lead L1/L2 Production Support

Hewlett Packard Enterprise
05.2016 - 02.2021

Senior Software Engineer

Hewlett Packard Enterprise
12.2010 - 04.2016

Software Engineer

I-Thought Solutions
12.2009 - 12.2010

Dotnet Framework - Dotnet

NIIT
07.2007 - 12.2007

B.Tech., - Information Technology

Sethu Institute of Technology
06.2004 - 03.2007
Abdulla TS PMPProject Leader