Abel Arias
Nashville
Summary
Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Account Manager
The Girl landscape
Brentwood
09.2024 - Current
- Coordinated project timelines and deliverables with internal teams.
- Developed strong relationships with clients through regular communication.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained an organized filing system of employee records, documents, payroll information.
- Resolved conflicts between personnel through effective communication techniques while maintaining a positive working environment.
- Supervised staff in a variety of tasks to ensure efficient operations.
- Designed and implemented landscape layouts for residential properties.
- Collaborated with clients to understand their landscaping needs and preferences.
- Maintained gardens by planting, pruning, and watering plants effectively.
- Applied fertilizers and pest control measures to enhance plant health.
- Trained new team members on equipment use and safety practices.
- Cut and trimmed lawns using power mowers and edgers.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
Account Manager Intern
Impacttruth
San Antonio
07.2023 - 07.2024
- Assisted clients in understanding product features and benefits.
- Coordinated project timelines and deliverables with team members.
- Managed client communications to ensure satisfaction and engagement.
- Posed as models for advertising, artistic creation and display of goods.
- Recruited, hired and trained new hires to optimize profitability.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Coordinated project timelines and deliverables with cross-functional teams.
- Managed project budgets, tracking expenses and resource allocation effectively.
- Facilitated team meetings to discuss progress and address project challenges.
Senior Operations Team Leader
Army
Fort Bragg
01.2019 - 06.2023
- Led operational teams in executing mission-critical tasks efficiently.
- Trained and mentored junior team members on procedures and safety protocols.
- Coordinated logistics for supply chain management and resource allocation.
- Monitored team performance and addressed operational challenges promptly.
- Developed standard operating procedures to enhance workflow consistency.
- Facilitated communication between departments to ensure mission alignment.
- Conducted briefings to update personnel on new policies and operational changes.
- Conducted regular meetings with stakeholders in order to review progress against goals and objectives.
Landscaper
Titan Landscaping
San Angelo
06.2015 - 06.2017
- Operated lawn equipment for efficient landscape maintenance.
- Designed and implemented landscape layouts for residential properties.
- Collaborated with clients to understand their landscaping needs and preferences.
- Applied fertilizers and pest control measures to enhance plant health.
- Maintained gardens by planting, pruning, and watering plants effectively.
- Managed inventory of landscaping supplies and tools for daily operations.
- Cut and trimmed lawns using power mowers and edgers.
Education
Accounting And Finance
Southern New Hampshire University
Hooksett, NH 06.2025 - 04.2026
Leadership - Organizational Leadership
US Army Ranger School
07.2020 - 09.2020
Skills
- Project management
- Customer service
- Team collaboration
- Financial analysis
- Bilingualcommunication
- Upselling strategies
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Accounting And Finance
Southern New Hampshire University
06.2025 - 04.2026
Account Manager
The Girl landscape
09.2024 - Current
Account Manager Intern
Impacttruth
07.2023 - 07.2024
Leadership - Organizational Leadership
US Army Ranger School
07.2020 - 09.2020
Senior Operations Team Leader
Army
01.2019 - 06.2023
Landscaper
Titan Landscaping
06.2015 - 06.2017