Enthusiastic healthcare interpreter with a focus on expanding equitable language access for patients and families. Bringing deep sociolinguistic expertise, empathy, & thoughtful ethical decision-making to every assignment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Video Remote Interpreter - Portuguese
AMN Language Services
04.2023 - Current
Interprets primarily via video call for a variety of healthcare encounters, spanning every medical speciality, including adult, pediatric, & adolescent medicine in inpatient & outpatient settings
Stays up-to-date on the dialects & cultures of Portuguese speakers
Continuously expands familiarity with medical terminology & procedures
Maintains an up-to-date familiarity with US biomedical culture & the biomedical cultures of Portuguese speakers
Remains faithful to the NCIHC, IMIA, & CHIA codes of ethics, expanding & using ethical decision-making skills to best support patient & provider communication & connection
Communicates & collaborates with colleagues to aid one another's professional growth & knowledge base & to optimize interpreting for patients & providers
Telephonic Portuguese Interpreter
07.2021 - 04.2023
Had contracts with three LSPs, two of them being major LSPs
Interpreted over the phone for a variety of healthcare, & some other, encounters across the Anglosphere
Followed pertinent ethics & privacy laws
Stayed up-to-date on & continuously improved knowledge of medical terminology, procedures, & the biomedical cultures of English & Portuguese-speakers
Developed professional flexibility & adaptability by interpreting for a broad range of types of scenarios & encounters, Portuguese & English dialects, & cultural backgrounds
Built ethical decision-making skills and remote rapport-building techniques
Private ESL Tutor
08.2020 - 10.2021
Assessed student learning needs & provided relevant instruction to close knowledge gaps
Developed methods to motivate & engage students in learning
Used knowledge of students' cultural & linguistic backgrounds to tailor their tutoring experiences, optimize their outcomes, & meet goals
Assisted students in developing study skills & strategies
Maintained records of student assessments, tutoring activities & results
Monitored student progress & provided feedback & support
Adjusted communication style & pedagogical strategies to fit individual learners' backgrounds, needs, & baselines of knowledge
Volunteer ESL Instructor
Baptist Church
09.2012 - 09.2014
Volunteered weekly as a small-group or one-on-one ESL instructor for adult ESL learners
Education
High School Diploma -
HiSET
Nashville, TN
40-Hour Medical Interpreter Training Course -
Breaking Boundaries in Healthcare
01.2023
Skills
Written and verbal communication
Healthcare terminology
Biomedical culture
Adaptability and flexibility
Attention to detail
Problem-solving
Applying ethical decision-making frameworks
Confidentiality compliance
Certification
CoreCHI-Performance, issued by the Certification Commission for Healthcare Interpreters, 06/21/24
Director of Sales, GPO's and Partnerships at AMN Healthcare- Language ServicesDirector of Sales, GPO's and Partnerships at AMN Healthcare- Language Services