ABIAM ESAU MARTIR GUEVARA
Antioch
Summary
Dynamic professional with extensive experience in customer service and bilingual communication, notably as a Medical Interpreter at Teleperformance. Proven ability to manage inquiries and resolve issues effectively, leveraging strong computation and accounting skills. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Uber driver
Uber
Nashville
04.2025 - Current
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and safety for optimal passenger comfort.
Farm Worker
Healthy Flavors
11.2024 - 04.2025
- Cultivate diverse plant varieties
- Maintained cleanliness of tools and equipment to ensure safe working conditions.
- Collaborated with team members to complete daily farm tasks effectively.
Farm Worker
Stony Hill Farm
04.2024 - 11.2024
- Cashier at farmers markets
- Handled cash, credit, and electronic payments following company policies.
- Managed inventory by restocking shelves and organizing merchandise displays as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Collections Agent
Km2 Solutions
01.2024 - 03.2024
- Created detailed reports on monthly rent collections, delinquencies, and evictions.
- Managed accounts receivable functions including billing, collections, customer inquiries.
Medical Interpreter
The Workloop
06.2023 - 01.2024
- Provided accurate interpretation services for patients and healthcare professionals.
- Facilitated communication in medical settings across diverse linguistic backgrounds.
- Assisted in translating medical documents and patient information effectively.
Smokehouse Operator
Tyson Foods
Madison
11.2022 - 05.2023
- Operated smokehouse equipment to process meat products efficiently.
- Monitored cooking temperatures to ensure product safety and quality.
- Maintained cleanliness of the smokehouse area following safety guidelines.
Front Desk Agent and Front Desk Manager on Duty
The Montage big sky
Big Sky
08.2022 - 10.2022
- Greeted guests warmly upon arrival, providing excellent customer service.
- Managed check-in and check-out processes efficiently for all guests.
- Maintained organized front desk area, ensuring a welcoming environment.
Medical Interpreter
Teleperformance
01.2021 - 12.2021
- Facilitated communication between patients and healthcare providers in diverse settings.
- Translated medical documents and patient information accurately and efficiently.
- Assisted in navigating healthcare systems for non-English speaking patients.
Booking Hotel Reservations
Allied Global
03.2021 - 06.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Agent
Startek
01.2017 - 02.2018
- Managed customer inquiries through multiple communication channels.
- Resolved issues by utilizing company knowledge base and resources.
Education
Licenciatura - Gerencia de Negocios
Universidad Tecnológica De Honduras
12.2025
PERITO MERCANTIL Y CONTADOR PÚBLICO -
Instituto Oficial Franklin Delano Roosevelt
01.2012
I – VI Grado -
Escuela Urbana Mixta Nueva Honduras
Puerto Cortes, Cortes01.2005
Skills
- Computation skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Access
- Microsoft Publisher
- Accounting skills
- Customer service
- Bilingual communication
Obtained Diploma
I – VI Grado, 2000-2005, Escuela Urbana Mixta Nueva Honduras, Bo. Palermo, Puerto Cortes, Cortes, PERITO MERCANTIL Y CONTADOR PÚBLICO, 2010-2012, Instituto Oficial Franklin Delano Roosevelt
Basic Knowledge
Computation skills, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Publisher, Accounting skills, Spanish, English, Driver license available
Additional Information
Sociable, Responsible, Active, Honest, Contributor, Teamwork, Own Transportation (Car), Available to work holidays and overtime, True
References
- Anoy Blanco, 402-992-6468, Norfolk, NE
- Carrie Neill, 931-205-5808, Shelbyville, TN
- Isamar Flores, 786-443-0991, Miami, FL
Academic Data
I – VI, 2000-2005, Escuela Urbana Mixta Nueva Honduras, Bo. Palermo, Puerto Cortes, Cortes, Instituto Oficial Franklin Delano Roosevelt, I-II-III, Instituto Oficial Franklin Delano Roosevelt, I-II-III Perito Mercantil y Contador Público, Universidad Tecnológica de Honduras, Licenciatura en Gerencia de Negocios, Pasante
Personal Information
- ID Number: 0506-1994-00384
- Age: 31
- Nationality: Honduran
- Marital Status: Single
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Uber driver
Uber
04.2025 - Current
Farm Worker
Healthy Flavors
11.2024 - 04.2025
Farm Worker
Stony Hill Farm
04.2024 - 11.2024
Collections Agent
Km2 Solutions
01.2024 - 03.2024
Medical Interpreter
The Workloop
06.2023 - 01.2024
Smokehouse Operator
Tyson Foods
11.2022 - 05.2023
Front Desk Agent and Front Desk Manager on Duty
The Montage big sky
08.2022 - 10.2022
Booking Hotel Reservations
Allied Global
03.2021 - 06.2021
Medical Interpreter
Teleperformance
01.2021 - 12.2021
Customer Service Agent
Startek
01.2017 - 02.2018
Licenciatura - Gerencia de Negocios
Universidad Tecnológica De Honduras
PERITO MERCANTIL Y CONTADOR PÚBLICO -
Instituto Oficial Franklin Delano Roosevelt
I – VI Grado -
Escuela Urbana Mixta Nueva Honduras