Abigail Bartlett
Nashville
Summary
Hospitality professional skilled in delivering exceptional guest service and team management. Demonstrates high-volume multitasking abilities while maintaining a polished dining atmosphere. Seeking a Premium Server position that values attention to detail and enhances overall guest satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Server / Waiter
Iggy's
Nashville
06.2023 - Current
- Captured accurate food and beverage orders, anticipating guest needs and accommodating individual preferences to enhance dining experience.
- Delivered attentive, personable, and professional service while efficiently managing multiple tables in a fast-paced dining environment.
- Coordinated with kitchen and front-of-house team members to ensure seamless and timely service and enhancing overall guest satisfaction.
- Maintain strong knowledge of menu offerings and confidently answer questions and provide recommendations.
- Process payments and POS transactions accurately while maintaining an organized and polished service area.
Front of House Manager
Crieve Hall Bagel Co.
Nashville
09.2022 - 08.2023
- Oversaw daily front-of-house operations, ensuring a welcoming and efficient environment for guests and staff.
- Delivered exceptional customer service by addressing guest inquiries and concerns with professionalism and composure.
- Trained, supported, and managed staff to promote teamwork and consistent service standards.
- Prepared drinks and food items accurately and efficiently during busy service periods.
- Ensured cleanliness, organization, and presentation standards in the front-of-house area to enhance guest experience.
Electromechanical Assembler
Aspen Systems Inc.
Marlborough
03.2021 - 08.2022
- Read and interpreted schematics, blueprints, and assembly instructions with high accuracy.
- Assembled components and subassemblies, ensuring adherence to specifications and quality standards for optimal performance.
- Maintained attention to detail, ensuring compliance with quality and production standards to support overall operational goals.
- Trained assembly personnel, fostering skills that enhanced production consistency and efficiency.
Barista / Cashier
Perk and Parcel
Westborough
06.2020 - 03.2021
- Greeted customers, took orders accurately, and ensured friendly, efficient service to enhance customer satisfaction.
- Handled cash and card transactions accurately while keeping service area organized for a seamless transaction process.
- Prepared coffee and beverage selections while maintaining consistency and quality.
- Assisted customers with product selection and offered tailored recommendations to enhance their experience.
Sales Associate
HomeGoods, TJX Companies
Westborough
09.2015 - 11.2019
- Delivered friendly customer service, guiding customers in product selection to enhance the shopping experience.
- Executed cash and register transactions with accuracy and efficiency, contributing to a smooth checkout process.
- Ensured a clean, organized, and well-stocked sales floor to support customer satisfaction and sales.
- Created attractive merchandise displays to enhance the customer experience and support sales.
Education
Bachelor of Science - Psychology
Worcester State University
Worcester, MA12-2021
Skills
- VIP & Guest Relations
- High-volume multitasking
- Attention to Detail
- Professional & Reliable
- Active listening
- Menu and Beverage Knowledge
Certification
- Functional Diagnostic Nutrition Practitioner (FDN-P), Certified Functional Diagnostic Nutrition Practitioner
Timeline
Server / Waiter
Iggy's
06.2023 - Current
Front of House Manager
Crieve Hall Bagel Co.
09.2022 - 08.2023
Electromechanical Assembler
Aspen Systems Inc.
03.2021 - 08.2022
Barista / Cashier
Perk and Parcel
06.2020 - 03.2021
Sales Associate
HomeGoods, TJX Companies
09.2015 - 11.2019
Bachelor of Science - Psychology
Worcester State University