Abigail Kornienko
Knoxville
Summary
I am highly motivated to learn and continuously improve, with a strong drive to excel in all aspects of my work. I am passionate about leading others and providing meaningful service through the work I do.
Overview
3
3
years of professional experience
Work History
Team Lead Manager
Walmart
Knoxville
04.2024 - Current
- Supervised daily operations and workflow in retail environment.
- Trained new team members on service standards and store policies.
- Maintained stock levels and organized merchandise displays for efficiency.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Collaborated with management to implement promotional strategies and initiatives.
- Monitored compliance with safety and sanitation standards in store areas.
- Led regular team meetings to communicate updates and gather feedback.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Ensured compliance with company policies and procedures throughout the team.
- Provided support to junior staff during peak periods of workloads.
- Collaborated with management team to implement new work procedures or policies.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Private Nanny
Courtney Cook
Oak Ridge
07.2023 - 03.2024
- Provided attentive care for children in a nurturing environment.
- Organized daily activities to promote learning and development.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained a clean and safe play environment for children.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Engaged children in creative play to foster imagination and social skills.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Provided supervision and guidance to ensure safety of children in all situations.
- Completed household duties including laundry or light housekeeping tasks when necessary.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
Education
High School Diploma -
Karns High School
2710 Byington Solway Rd05-2022
Skills
- Team leadership
- Training coordination
- Customer satisfaction
- Inventory management
- Performance evaluation
- Retail operations
- Staff motivation
- Effective communication
- Problem solving
- Delegation skills
- Time management
- Conflict resolution
- Performance improvement
- Quality control
- Product management
- Employee training
- Employee evaluation
- Attention to detail
- Workplace safety
Timeline
Team Lead Manager
Walmart
04.2024 - Current
Private Nanny
Courtney Cook
07.2023 - 03.2024
High School Diploma -
Karns High School