Abigail Peterson
Clarksville
Summary
Dynamic and detail-oriented professional with a strong foundation in retail and customer service roles. Recognized for an energetic approach and positive attitude, excelling in both independent and collaborative settings. Committed to delivering high-quality results while nurturing a supportive team atmosphere. Eager to leverage expertise to make impactful contributions in a challenging role that values innovation and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Cart Attendant
Fincastle Country Club
05.2023 - 08.2025
- Maintain cleanliness of golf carts, course, and clubhouse
- Assess functionality of golf carts before customer use
- Assist with clubhouse inventory
- Handle customer service by seeing to club members’ needs
Shift Leader
Dairy Queen
05.2020 - 05.2025
- Provide customer service by greeting guests, answering questions, and resolving concerns
- Accurately handled cash and credit payments through use of cash register and POS systems
- Handle cash and credit transactions using the register/POS system
- Maintain restaurant cleanliness and organization in compliance with health standards
Hostess
The Vault Downtown
08.2022 - 05.2025
- Delivered high-quality customer service in a busy restaurant serving over 75 customers or groups daily
- Direct and seat customers
- Organize seating chart according to staff availability
- Handle guest reservation related phone calls
Waitress
Woodbooger Bar & Grill
08.2024 - 01.2025
- Delivered high-quality customer service in a busy restaurant serving over 50 customers daily
- Accurately handled orders, cash, and credit transactions
- Maintain restaurant cleanliness and organization in compliance with health standards
Grocery Picker
Walmart
05.2024 - 08.2024
- Provide customer service by greeting customers, answering questions, and resolving issues
- Order fulfillment to include accurate pick, scan, and pack of grocery items
- Check product quality, freshness, and expiration dates; report low or out-of-stock items
- Load completed orders into customer’s vehicle
Babysitter
Private Childcare
05.2019 - 08.2021
- Supervision and care for children in a safe, nurturing, and engaging environment
- Created and maintained daily routines for children including meals, naps, and playtime
- Organized creative activities such as games, crafts, and educational opportunities
- Household support including housekeeping duties such as cleaning, bathing, and bedtime routines
- Maintained constant communication with parents regarding child behavior, and progress
Education
Bachelor of Science - Criminal Justice
The University of Virginia’s College At Wise
Virginia05-2027
Advanced High School Diploma - undefined
Eastern Appalachian Teen Challenge
Fincastle, Virginia06.2022
Skills
- Dedicated work ethic
- Effective team collaboration
- Willingness to adjust hours
- Skilled in customer support
- Optimistic mindset
- Analytical problem-solving
- Consistent reliability
- Effective listener with empathy
- Cash management expertise
Certification
- Mastered in Microsoft Word (August 2022)
- Mastered in Microsoft Powerpoint (August 2022)
- Certified in Microsoft Excel (September 2022)
- Certified in W!SE Financial Literacy (January 2023)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Waitress
Woodbooger Bar & Grill
08.2024 - 01.2025
Grocery Picker
Walmart
05.2024 - 08.2024
Golf Cart Attendant
Fincastle Country Club
05.2023 - 08.2025
Hostess
The Vault Downtown
08.2022 - 05.2025
Shift Leader
Dairy Queen
05.2020 - 05.2025
Babysitter
Private Childcare
05.2019 - 08.2021
Advanced High School Diploma - undefined
Eastern Appalachian Teen Challenge
Bachelor of Science - Criminal Justice
The University of Virginia’s College At Wise
Activities, Awards, Honors
- National Junior Honor Society (Fall 2018 - Spring 2021)
- Young Life Christian Ministry (Fall 2018 to Spring 2021)
- Bible Club at Graham High School (Member Fall 2018 – Spring 2021, Vice President Fall 2019 – Spring 2021)
- Secretary of High School SGA (2021)
- Varsity Tennis at Graham High School (Spring 2019 - Spring 2020) Team MVP (Spring 2019)
- Varsity Golf at Graham High School (Fall 2018 - Spring 2021) VHSL State Runner-Up (Spring 2021)
- Varsity Swim at Graham High School (Fall 2018 - Fall 2020)
- Collegiate Varsity Golf (Fall 2022 – Present) Team MVP (Spring 2024)
- Lead vocalist for Campus NOW religious worship team (Fall 2022 – Spring 2025)
- CPR Certified (August 2025)