Abigail Sutton
Sevierville
Summary
Results-driven administrative professional with a focus on improving operational processes. Known for attention to detail and proficiency in managing complex schedules, dedicated to enhancing organizational effectiveness and supporting team success.
Overview
10
10
years of professional experience
Work History
Receptionist
Tennessee Land Development Services
01.2024 - 04.2024
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and response efficiency.
- Maintained office supplies inventory, streamlining procurement processes for essential materials.
- Implemented organizational systems for documents, improving retrieval times and accuracy of records.
Closing Agent
Professional Title
02.2021 - 04.2023
- Facilitated seamless closing processes by coordinating with lenders and clients to ensure compliance and accuracy.
- Reviewed title documents for discrepancies, ensuring all legal requirements were met before finalizing transactions.
- Provided training and mentorship to junior staff on closing procedures and best practices in document management.
- Managed communication between buyers, sellers, and financial institutions to resolve issues prior to closing dates.
- Assisted clients in understanding the intricacies of their contracts, resulting in informed decisionmaking.
Assistant Manager
Conserve Group
01.2019 - 02.2021
- Led team in implementing process improvements to enhance operational efficiency.
- Developed training materials for new employees, ensuring effective onboarding and knowledge transfer.
- Streamlined communication between departments to foster collaboration and project alignment.
- Analyzed performance metrics to identify areas for growth and drive strategic initiatives.
- Conducted regular audits to ensure compliance with company policies and industry standards.
Correctional Officer
Sevier County Sheriff's Office
08.2018 - 12.2018
- Enforced facility rules to maintain order and safety among inmates.
- Conducted regular inspections of cells and common areas for contraband detection.
- Monitored inmate activities, ensuring adherence to regulations and protocols.
- Collaborated with law enforcement and emergency services during incidents.
- Documented daily occurrences in incident reports for accurate record-keeping.
- Mediated conflicts between inmates to promote a peaceful environment.
Substitute Teacher, K-12
Sevier County Board of Education
10.2014 - 08.2018
- Delivered engaging lesson plans left by teachers to diverse K-12 students across various subjects.
- Managed classroom behavior and created a positive learning environment for all students.
- Adapted instructional materials left by teachers to meet individual student needs and learning styles.
- Collaborated with full-time teachers to ensure continuity of instruction during absences.
Education
High School Diploma -
Sevier County High School
Sevierville, TNSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Notary public certification
- Strong communication skills
- Relationship building and management
- Adaptable
- Student engagement
Timeline
Receptionist
Tennessee Land Development Services
01.2024 - 04.2024
Closing Agent
Professional Title
02.2021 - 04.2023
Assistant Manager
Conserve Group
01.2019 - 02.2021
Correctional Officer
Sevier County Sheriff's Office
08.2018 - 12.2018
Substitute Teacher, K-12
Sevier County Board of Education
10.2014 - 08.2018
High School Diploma -
Sevier County High School