Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Vizthum

Spring Hill

Summary

Dynamic and dedicated server with exceptional customer service skills honed at Viking Pizza Company. Proven ability to enhance guest experiences through relationship management and effective communication. Recognized for consistently exceeding sales targets and maintaining high cleanliness standards, while fostering a collaborative team environment. Adaptable and energetic, committed to delivering outstanding hospitality.

Overview

2
2
years of professional experience

Work History

Server

Viking Pizza Company
05.2024 - Current


  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Hostess

Tower 31
01.2024 - 04.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Server

Hwy 55 Burgers Shakes & Fries
08.2023 - 11.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Education

Criminal Justice

Spring Hill High School
Spring Hill, TN

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Supply restocking
  • Relationship management
  • Task prioritization
  • Shift management
  • Positive guest interactions
  • Problem-solving
  • Team leadership
  • High energy and stamina
  • Multitasking Abilities
  • Adaptable and flexible

Timeline

Server

Viking Pizza Company
05.2024 - Current

Hostess

Tower 31
01.2024 - 04.2024

Server

Hwy 55 Burgers Shakes & Fries
08.2023 - 11.2023

Criminal Justice

Spring Hill High School

Similar Profiles

CREATE PROFILE
Abigail Vizthum