Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abiishek G

Chennai

Summary

Dynamic professional with experience at Concentrix, excelling in client relationship building and consistently surpassing performance metrics. Proficient in C++ and Python, I leverage strong analytical skills to deliver impactful solutions. My background in software engineering at Temenos India enhances my ability to adapt and thrive in fast-paced environments.

Motivated professional with experience working one-on-one with customers to troubleshoot issues and develop remedies.

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

1
1
year of professional experience

Work History

Technical Support Engineer

Concentrix
10.2024 - Current
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed root cause analysis of reported issues to enact corrections.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Developed and implemented preventive maintenance procedures.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.

Associate Software Engineer

TEMENOS
02.2024 - 08.2024
  • Completed my 6 month internship program in Temenos India, as associate software engineer
  • During my 6 month internship in Temenos India Pvt.ltd, I worked as an Associate Software Engineer in Product Analysis and Customer Support - Reporting Team.
  • I have trained in Transact24(T24) product for 2 months and handled customer tickets as part of Reporting team for 1-2 months.

Education

Bachelor of Technology - Computer Science

SRM INSTITUE OF SCIENCE AND TECHNOLOGY
Chennai, India
06-2024

Skills

  • C Programming
  • Python
  • Javascript
  • HTML
  • Database Management
  • Data Entry Proficiency
  • Troubleshooting and diagnosis
  • System troubleshooting
  • Application support

Timeline

Technical Support Engineer

Concentrix
10.2024 - Current

Associate Software Engineer

TEMENOS
02.2024 - 08.2024

Bachelor of Technology - Computer Science

SRM INSTITUE OF SCIENCE AND TECHNOLOGY
Abiishek G