ABIMANYU G
SENIOR ANALYST
TENKASI
Summary
Dynamic Senior Analyst with hands-on experience in order management. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Senior Analyst
IBM India Private Limited
01.2024 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Associate
HCL Technologies
12.2021 - 11.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained good relationship with the sales team.
- Analyze all the documents submitted by the sales team before inputting the orders in system using IMS.
Associate
ENoah ISolution
10.2019 - 09.2021
- Enhanced team productivity by streamlining communication.
- Analyzing the data's received by the sales team via salesforce and CRM.
- Helped the team in achieving the targets by extending work hours every quarter end.
- Constantly providing process refresher.
Education
B.E. - Mechanical Engineering
Saveetha School of Engineering
Chennai, India 05.2001 -
Skills
Client management
Performance monitoring
Data analysis
MS Office
Report preparation
Decision-making
Team collaboration and leadership
Time management
Analytical thinking
Documentation and reporting
Audit support
Timeline
Senior Analyst
IBM India Private Limited
01.2024 - Current
Associate
HCL Technologies
12.2021 - 11.2023
Associate
ENoah ISolution
10.2019 - 09.2021
B.E. - Mechanical Engineering
Saveetha School of Engineering
05.2001 -
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