Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

ANGEL CRUMP

Hendersonville

Summary

Dedicated Criminal Justice graduate with eight years of experience fostering positive relationships in a customer-facing role. Possess a strong understanding of social issues and a passion for helping others. Adept in observing behavior, resolving conflicts, and gather information effectively.Seeking to transition these skills to an entry-level investigations or social work role.

Overview

8
8
years of professional experience

Work History

Housekeeper

Grand Teton Lodge Company
Moran
05.2025 - Current
  • Maintained cleanliness of guest rooms and common areas daily.
  • Conducted routine inspections to ensure high standards of cleanliness were met.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Key Holder/Lead Hostess

The Row Kitchen and Pub
Nashville
11.2018 - Current
  • Seated 400 guests per shift while maintaining cleanliness and managing waitlist efficiently.
  • Coordinated floor moves, merchandising, and display maintenance to enhance customer experience.
  • Monitored inventory levels, placing orders to ensure stock of popular merchandise.
  • Handled phone inquiries for reservations, takeout orders, and service questions promptly.
  • Utilized Aloha, Resy, OpenTable, and Toast software to track seating availability.
  • Collected reservation details and communicated updates to guests in real-time.
  • Collaborated with management to identify key responsibilities and handle tasks effectively.
  • Provided assistance with catering events including set-up, serving guests, and breakdown after completion.

Hostess

BNA Nashville Airport- Southern Steak and Oyster
Nashville
06.2022 - 01.2024
  • Greeted incoming guests and escorted them to assigned dining areas with menus presented.
  • Arranged place settings using clean tablecloths, napkins, and tableware for guest readiness.
  • Verified cleanliness of dining and serving areas to ensure optimal readiness for guests.
  • Monitored server availability and table turnover to promptly seat incoming guests.

Internship Student

M.N.P.D. Behavioral Health
Nashville
01.2018 - 07.2018
  • Executed 120 hours in secretarial role, maintaining confidentiality throughout.
  • Greeted clients and escorted them to designated rooms.
  • Managed weekly agenda, coordinating meetings and appointments efficiently.
  • Streamlined communication by handling calls, emails, and client interactions.
  • Maintained organized filing system for paper and electronic documents.
  • Developed and updated spreadsheets for data tracking and reporting.
  • Answered telephone inquiries, relayed messages, and directed calls appropriately.
  • Organized front desk area, ensuring a neat environment while faxing reports and scanning documents.

Education

Bachelors - Criminal Justice

TREVECCA NAZARENE UNIVERSITY
Nashville, TN
05.2019

High School Diploma -

FRANKLIN HIGH SCHOOL
Franklin, TN
05.2015

Skills

  • Microsoft Word proficiency
  • Research and documentation
  • Investigative and analytical skills
  • Organizational skills
  • Time management
  • Critical thinking and problem-solving
  • Integrity and ethics
  • Reservation systems expertise (Aloha, Resy, OpenTable, Toast)
  • Team collaboration
  • Inventory management
  • Event coordination
  • Deep cleaning
  • Maintenance reporting

Timeline

Housekeeper

Grand Teton Lodge Company
05.2025 - Current

Hostess

BNA Nashville Airport- Southern Steak and Oyster
06.2022 - 01.2024

Key Holder/Lead Hostess

The Row Kitchen and Pub
11.2018 - Current

Internship Student

M.N.P.D. Behavioral Health
01.2018 - 07.2018

Bachelors - Criminal Justice

TREVECCA NAZARENE UNIVERSITY

High School Diploma -

FRANKLIN HIGH SCHOOL

Similar Profiles

CREATE PROFILE
ANGEL CRUMP