Adam Henson
Somerville
Summary
Dynamic Business Development Manager with a proven track record at ABB Motors & Mechanical, Inc., achieving significant revenue growth through strategic planning and cross-functional collaboration. Expert in sales management and customer service excellence, fostering strong relationships that drive market expansion and enhance profitability. Skilled in Salesforce software and market analysis.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Manager
ABB Motors & Mechanical, Inc. - Baldor Electric
02.2024 - Current
- Developed and executed strategic business plans to achieve revenue and growth targets.
- Gained market share in new sales performance through aggressive team training.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Oversaw regional and local sales managers and staff.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Oversaw the development of business proposals and bids for new projects or contracts.
- Conducted risk assessments for potential business ventures or strategies.
- Facilitated training and development programs for sales and business development teams.
Distributor Sales Development Manager
Ecolab
02.2021 - 02.2025
- Drove street line program sales for Monogram CleanForce with US Foods Memphis & Little Rock.
- Achieved 237.7% of NBT in 2021 and awarded US Foods South Region DSDM of the Year.
- Generated $300,000 annual revenue through new street and non-contract business sales.
- Cultivated relationships across all distributor and Ecolab personnel within Bluff States area.
- Developed and executed targeted business and marketing plans with US Foods Memphis & Little Rock.
- Introduced new products and enhanced distributor capabilities via training and demonstrations.
- Educated Ecolab field sales on utilizing distribution to boost street sales effectiveness.
- Facilitated cross-divisional sales opportunities to maximize market reach.
Sales Development Manager
Ecolab Pest Elimin
Greater Memphis Area
10.2019 - 02.2021
- What I Did: Cold-call and prospect to secure new accounts and generate new sales within West TN & North MS, and West Memphis Arkansas as I built Ecolab’s Pest brand in the market.
- Work with Building Service Contractors to learn customers’ facility care needs and devise unique proposals and solutions as their expert on advanced Elimination and sanitation processes and programs.
- Identify competitive sales targets and facilitate cross-divisional sales opportunities.
- Assist field operations associates with accounts that are in jeopardy and provide education on the most effective tools to grow street sales.
Territory Sales Manager
Ecolab
Greater Memphis Area
04.2017 - 10.2019
- As a Territory Manager, I interacted directly with customers in the restaurant, healthcare and hospitality industries, selling product solutions and providing prompt, personal and reliable services to meet their needs.
- I was responsible for selling, servicing, maintaining and installing warewashing, laundry, and dispensing systems and chemicals for customers that include hotels, restaurants, schools, healthcare facilities and distributors.
- What I DID: Achieve sales growth within territory by retaining and growing existing hospitality, healthcare and restaurant customer base.
- Cold call and prospect to secure new accounts.
- Independently understand my customer’s needs in order to proactively identify solutions that best meet customer expectations.
- Used my mechanical aptitude to install, maintain and repair dispensing equipment as well as demonstrate safe equipment use, ensuring that the equipment is fully operational.
- Responded to customer emergency service requests on weeknights, weekends, and holidays as needed.
Route Sales Manager
Ecolab
07.2016 - 05.2017
- What I did: Grow sales within an existing territory of food service and hospitality accounts by providing customers with service and training.
- In 2016 I Achieved 101% of my target number.
- Applied my mechanical aptitude to install, repair and perform maintenance on warewashing, housekeeping dispensing equipment and systems.
- Learned customers warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs.
- Leveraged my hands-on, mechanical service combined with my consultative sales approach to enhance our total value to the customer; provide emergency service to appreciative customers.
- Demonstrated safe equipment use, ensuring that your customers facilities are fully operational and teams are properly trained.
Multi-State Market Representative/ Master Installer
The Louver Shop
Greater Memphis Area
09.2004 - 07.2016
- Installation of all types of window treatments at residential and commercial job sites; products include but are not limited to blinds, shutters, shades, draperies, window film, and motorized window treatments.
- Problem solve tricky mechanical situations and make on-location modifications to successfully complete installation projects in a single visit.
- Coordinate with the office, sales team, and vendors to resolve any installs follow up issues.
- Repair broken or damaged products and work with manufacturers to resolve issues as necessary.
- Measure homes and businesses for window treatments.
- Complete 2 to 3 in-home consultations each day.
- Offer exceptional customer service and expert design advice.
- Accurately measure windows and place orders for products.
- Discuss your job details with installers when necessary.
- Document all sales communications.
- Respond to emails and phone calls promptly.
- Follow up on all leads and pending sales to closure.
- Stay current on Window Treatment trends and product changes.
- Participate in weekly sales meetings and periodic training.
Territory Sales Manager
AMERICAN SNUFF COMPANY
Greater Memphis Area
04.2008 - 08.2010
- Responsible for distribution, merchandising and execution of programs and promotional plan activities for American Snuff Brands in over 1200 stores & 8 + Distributors.
- I Achieved 120% of sales.
- I also managed two part timer workers.
- Achieving assigned quantitative and qualitative sales goals and brand building measures.
- Evaluated volume, profit and market share distribution of promotional plans per brand for the most effective utilization of budgets in order to contribute toward the achievement of the overall Sales and Marketing Objectives.
- Identify, call on, and manage retail, wholesale and designated chain accounts for the purpose of expanding distribution and increasing sales volume.
- Built relationships with store managers and owners by providing expert consumer insights and advice through development of individual business plans.
- Very successful outside selling experience at retail, wholesale, or regional chain headquarters levels, exposure to consumer packaged goods.
Skills
- Sales management and operations
- Customer service excellence
- Profitable growth strategies
- Cross-functional collaboration
- Market and competitive analysis
- Salesforce software
- Cost management
- Channel Partner Relationships
Awards
- 2019 Leadership- Career Track
- 2020 National Sales Team of the Year
- 2020 OWN Project Team (Ecolab Pest)
- 2021 Business Acumen
- 2021 DSDM Council
- 2021 DSDM of the Year Southern Region
- 2022 South Region Safety Champion
- 2022 DSDM Council
- 2022 Boiler 3rd Class Steam Operating Engineer
Accreditations And Licenses
- ServSafe #20865770
- CPO # CPO-572647
- GMP
- NPMA- Food Processing & Handling
- MPQ Certified Fire Fighter
- Certified in Professional Skill Development (The Centre Group)
- Summit 2 Million Dollar Club Ecolab
Accomplishments
- Certified in Professional Skill Development (The Centre Group)
- Summit 2 Million Dollar Club Ecolab
- 2019 Leadership- Career Track
- 2020 National Sales Team of the Year
- 2020 OWN Project Team (Ecolab Pest)
- 2021 Business Acumen
- 2021 DSDM Council
- 2021 DSDM of the Year Southern Region
- 2022 South Region Safety Champion
- 2022 DSDM Council
- 2023 Emerging Leaders Graduate
Certification
- Boiler 1st Class Steam Operating Engineer
- ServSafe #20865770
- CPO # CPO-572647
- GMP
- NPMA- Food Processing & Handling
- NPQ Certified Fire Fighter
References
References available upon request.
Timeline
Business Development Manager
ABB Motors & Mechanical, Inc. - Baldor Electric
02.2024 - Current
Distributor Sales Development Manager
Ecolab
02.2021 - 02.2025
Sales Development Manager
Ecolab Pest Elimin
10.2019 - 02.2021
Territory Sales Manager
Ecolab
04.2017 - 10.2019
Route Sales Manager
Ecolab
07.2016 - 05.2017
Territory Sales Manager
AMERICAN SNUFF COMPANY
04.2008 - 08.2010
Multi-State Market Representative/ Master Installer
The Louver Shop
09.2004 - 07.2016
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