ADAM HIGDON
Chattanooga,TN
Summary
Transportation and logistics executive with 25+ years of experience leading multi-site CDL fleet operations, network optimization, and final mile delivery across asset-based, brokerage, and contractor-driven environments. Proven track record of scaling operations revenue, improving safety and CSA performance, and delivering sustained margin growth. Recognized for building high-performing teams, optimizing asset utilization, and implementing technology-driven operational strategies.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Consultant
Independent Transportation Consultant
Chattanooga, TN
01.2025 - Current
- Advise transportation and logistics organizations on cost modeling, network optimization, and RFP strategy.
- Develop cost-per-delivery models to improve margin visibility and pricing strategy
- Guide fleet structure, contractor programs, and brokerage integration
Vice President – Transportation Services
Kenco Group
Chattanooga, TN
01.2018 - 01.2025
- Led multi-site transportation operations generating $100M+ in revenue across dedicated and final mile networks.
- Scaled revenue from $10M to $100M+ by transforming OTR operations into a $40M dedicated fleet and building a $60M final mile network from the ground up
- Delivered 12%+ operating margins through cost optimization and asset utilization improvements
- Improved CSA safety performance and reduced driver turnover below 20%
- Developed strategic partnerships with key stakeholders to enhance service offerings and market reach
Vice President of Operations
CRST Malone
Birmingham, AL
01.2015 - 01.2018
- Directed operations for a large independent contractor network across multiple locations.
- Reduced driver turnover from 200% to 50%
- Lowered contractor debt from 2.5% to 0.75% of revenue
- Monitored key performance indicators (KPIs) regularly to drive continuous improvement initiatives within the network
- Coordinated training programs for fleet personnel, enhancing skillsets and improving overall team performance
Director of Dedicated Operations
U.S. Xpress Enterprises
Chattanooga, TN
01.2012 - 01.2015
- Led dedicated fleet operations for major enterprise accounts with full responsibility for service, cost, and driver performance.
- Managed operations for key accounts including P&G, Target, and Sam’s Club
- Improved driver retention and service KPIs through targeted recruiting and engagement programs
- Oversaw multi-site operations ensuring compliance, safety, and customer satisfaction
Director of Load Planning
U.S. Xpress Enterprises
Chattanooga, TN
01.2005 - 01.2012
- Directed large-scale network planning across multiple modes including truckload, rail, and drayage.
- Oversaw planning for ~4,000 trucks daily across solo, team, and intermodal operations
- Implemented Match Advice optimization improving asset utilization and reducing empty miles
- Played key role in internal TMS development and system enhancements
Early Leadership Roles
U.S. Xpress Enterprises
01.1998 - 01.2005
- Progressed through leadership roles in operations and planning, building foundational expertise in large-scale fleet management.
- Developed operational knowledge across dispatch, planning, and fleet execution
- Supported growth of one of the nation’s largest asset-based carriers
Skills
- Network Optimization
- Dedicated Fleet Development
- Final Mile / White Glove
- Driver Recruiting & Retention
- P&L Leadership
- Safety & CSA Performance
- Technology Implementation
- Brokerage & Carrier Strategy
- Vendor Management
- Problem-solving
Websites
Certification
- Lean Six Sigma Black Belt
- 4DX Certified Coach
Timeline
Consultant
Independent Transportation Consultant
01.2025 - Current
Vice President – Transportation Services
Kenco Group
01.2018 - 01.2025
Vice President of Operations
CRST Malone
01.2015 - 01.2018
Director of Dedicated Operations
U.S. Xpress Enterprises
01.2012 - 01.2015
Director of Load Planning
U.S. Xpress Enterprises
01.2005 - 01.2012
Early Leadership Roles
U.S. Xpress Enterprises
01.1998 - 01.2005