Dedicated food service professional with 10+ years in hospitality. Creativity and positivity are just a few of my strong suits I look to bring with me to any new position. I'm ambitious and always looking to grow and learn.
Overview
10
10
years of professional experience
Work History
Bartender
Hutton Hotel
08.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Manager/Bartender
Liberty Common
12.2018 - Current
Streamlined the bartending and barista process to increase efficiency.
Created unique cocktail recipe for Liberty Common's main menu
Upsold high-profit items such as top shelf items and mixed drinks to enhance sales numbers.
Cultivated warm relationships with regular customers and bar representatives.
Explained menu items and suggested appropriate options for food allergy concerns.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Coordinated positions for bartenders every shift.
Assistant Manager/Barista
MadTown Coffee
01.2022 - 11.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Helped curate seasonal promotions and items to increase revinew
Table Games Dealer
Firekeepers Casino
02.2014 - 11.2017
Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Managed and organized chip trays of over $50,000
Education
Associate of Science - Recording Engineering
Washtenaw Community College
Ann Arbor, MI
03.2017
High School Diploma -
Marshall High School
Marshall, MI
03.2011
Skills
Upselling strategies
Bar management
Coordinating scheduling
Inventory Ordering
Menu development and Presentation
High Energy and Stamina
Customer Service and Rapport
Relationship Building
References
Edward Kindt (General Manager at Liberty Common) 615-484-0484
John Banas (Former Manager at Butcher and Bee) 615-308-9631
Julia Dixon (Assistant Manager at Liberty COmmon) 412-897-0714
Timeline
Bartender
Hutton Hotel
08.2023 - Current
Assistant Manager/Barista
MadTown Coffee
01.2022 - 11.2022
Bar Manager/Bartender
Liberty Common
12.2018 - Current
Table Games Dealer
Firekeepers Casino
02.2014 - 11.2017
Associate of Science - Recording Engineering
Washtenaw Community College
High School Diploma -
Marshall High School
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