Adam Martin
Signal Mountain
Summary
Dynamic professional with a strong background in customer service at Chick-Fil-A, where I enhanced customer satisfaction through effective conflict resolution and active listening. Proficient in payment processing and organizational skills, I excel in prioritizing tasks to achieve service goals and foster team collaboration.
Overview
3
3
years of professional experience
Work History
Employee
Chick-Fil-A Restaurant
Chattanooga
05.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Intern
State Farm
Signal Mountain
08.2022 - 03.2023
- Sent emails to potential new clients to get them quotes.
- Took payments from current clients and called them when their payments were due.
- Would make mail to send to new and current clients, and would take it to the post office.
- Cleaned the office and ensured it was well-maintained.
Education
High School Diploma -
Signal Mountain Middle High School
Signal Mountain, TN05-2024
Some College (No Degree) - Electrical Engineering
University of Tennessee At Chattanooga
Chattanooga, TNSkills
- Customer service
- Conflict resolution
- Payment processing
- Organizational skills
- Team collaboration
- Active listening
- Microsoft Word
- Time management
- Task prioritization
- Microsoft Excel
Affiliations
- Mountain Biking
- Hiking
- Kayaking
- Reading
- Lawncare
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Employee
Chick-Fil-A Restaurant
05.2023 - Current
Intern
State Farm
08.2022 - 03.2023
High School Diploma -
Signal Mountain Middle High School
Some College (No Degree) - Electrical Engineering
University of Tennessee At Chattanooga
Similar Profiles
Troy SingletonTroy Singleton
Back of House Team Member at Chick-Fil-A RestaurantBack of House Team Member at Chick-Fil-A Restaurant
Michelle LazareMichelle Lazare
Customer Service Representative at Chick-Fil-A RestaurantCustomer Service Representative at Chick-Fil-A Restaurant
ROSE CHERYROSE CHERY
Food Safety Specialist at Chick-Fil-A RestaurantFood Safety Specialist at Chick-Fil-A Restaurant
Taylor HornerTaylor Horner
FOH Team Member at Chick-Fil-A RestaurantFOH Team Member at Chick-Fil-A Restaurant
Henry TambleHenry Tamble
Department Manager at Elders Ace HardwareDepartment Manager at Elders Ace Hardware