Dynamic and versatile professional possesses 7+years of experience and sound exposure of sales territory and building strong client relationships within a highly competitive environment through networking programs.
Analytical skills Proficient in analytical tools such as SQL, Excel to analyze data. Have experience in working on large scale data to define revenue, profitability, and customer retention in pervious organization.
Problem-solving and Stakeholder Management Worked with stakeholders to solve problems/blockers and have made business recommendations basis data interpretation. Strong business acumen with skills in strategic planning, process improvement, project/account management, networking.
Exceptional ability in maintaining a strong sales pipeline through effective relationship building, account management and lead generation. Extensive understanding of consumer buying behavior, ability to identify key business opportunities, craft strategic plans and direct execution of targeted initiatives to attract consumers. Proven experience in maintaining cordial relationship with customers, ensuring quality as well as service norms to achieve customer satisfaction, business retention and eradicating crisis. Results-oriented with the ability to coordinate multiple projects & teams simultaneously, coupled with the skill to effectively manage staff of all levels & diverse background. Diligent in strategy development, expanding business by collaborating with team to drive system and operational improvements. Enhanced team performance and maximized customer satisfaction by strategically developing new market.
An effective communicator with excellent presentation, interpersonal, analytical, problem-solving & leadership skills. Exceptional verbal and written communication skills with a track record of multi-tasking, problem-solving and prioritizing work. Possess necessary skills to resolve customer complaints.
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