Addison Young
Columbia
Summary
Dynamic professional with a proven track record in customer service and time management, honed across roles at Muletown Rec, LLC., and other notable employers. Excelled in creating welcoming environments and efficiently handling transactions, demonstrating strong attention to detail and empathy. Certified in lifeguarding, CPR, and AED, showcasing a blend of hard and soft skills critical to diverse settings.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Muletown Rec, LLC.
08.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and classes.
- Completed data entry and filing to keep records updated for easy retrieval.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lifeguard
Muletown Rec, LLC.
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
Store Associate
The Pink Porch
11.2023 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
Carhop
Sonic
01.2023 - 06.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Provided change to cash-paying customers by doing fast math in my head.
Store Associate
Accents and Antiques
10.2021 - 08.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
Associate of Science - Nursing
Columbia State Community College
Columbia, TN12-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Lifeguard certification
- Leadership qualities
- First aid
- Patience and empathy
- Physical fitness
- CPR and AED training
Timeline
Front Desk Receptionist
Muletown Rec, LLC.
08.2024 - Current
Lifeguard
Muletown Rec, LLC.
06.2024 - Current
Store Associate
The Pink Porch
11.2023 - 06.2024
Carhop
Sonic
01.2023 - 06.2023
Store Associate
Accents and Antiques
10.2021 - 08.2022
Associate of Science - Nursing
Columbia State Community College
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