Adithya V

• 2024-Responsible for defining KPIs, Dashboard creation & maintenance in Tableau and Qliksense for DMBM team's financial reporting.
• 2025-Part of Digital enablement team as Strategy lead , worked on strategising new ideas and initiatives for the Verizon prospect flow.

AWARDS AND RECOGNITIONS -

• Spotlight Award - 8 times for Personal Commitment at work and Team work (Verizon)

• BUSINESS ANALYSIS - Learnt more about Verizon Business delivered across various channels (APP,.COM,IVR,EMAIL,ACSS,SMS) and worked closely on creating a data flow and dashboard to track business KPIs on transactional emails.
• TEAM COLLAB - Worked on analysing the newly identified KPI performance, tracked anomalies, created bug cards, tagged appropriate teams for accurate resolutions. Worked closely with various stakeholders of cross-functional teams to source new data, develop schema requirements and maintain metadata.
• DATA AGGREGATION - Understood the flow of data from the initial stages and helped translate raw data into actionable insights by defining metrics and business KPIs.
• OWNERSHIP - Developed and maintained customer experience Tableau dashboards on server from scratch, as a single resource working remotely.
• LEADERSHIP - Owned the complete process of onboarding new members to the team and provided the necessary KT. Involved in the recruitment process as well.
• ADAPTABILITY - Learnt and Incorporated new tools like Kibana, Adobe analytics, Google Looker Studio, Qlik Sense and also worked on validating Table migration from Hive to Google Big query.

• BUSINESS REQUIREMENT ANALYSIS - Documented Business Requirements and User stories. Performed impact, feasibility analysis and Identified KPI for client problems.
• DATA WRANGLING & INTEGRATION - Performed data gathering from files generated on UNIX server, RDBMS softwares like SQL and Teradata, ETL Pipelines in tools like Informatica and Alteryx, MONGO DB and log analytics tool like SPLUNK.
• DATA WAREHOUSING - Good knowledge on Star & SnowFlake Schema, Dimensions, Fact Tables and AWS S3 Storages.
• CRM DATA MINING - Gathered Client Issues from Salesforce CRM and provided ideas for innovation.
• COMMUNICATION AND LEADERSHIP - Actively involved in Client Meetings to discuss the adhoc requirements and problem areas to arrive at a solution and Team Meetings to discuss daily progress and tasks. Mentored a team of 4 junior analysts successfully.
• DATA REPORTING & VISUALISATION - Identified and Visualised Data Patterns using Tableau, ggplot2, MS Excel and with basic knowledge in power BI.
• TEAM PLAYER - Worked Remotely without compromising on the quality of delivery. Led the team in the absence of a supervisor. Provided KT to the new members of the team and worked seamlessly with various upstreams to integrate client business data.