Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adrian Flowers

Milaca

Summary

Professional technician with demonstrated expertise in vehicle maintenance and repair. Proven ability to perform oil changes, filter replacements, and fluid checks efficiently. Strong focus on teamwork and delivering consistent results, adaptable to changing needs. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Oil Change Technician

TriStar Automation
03.2025 - Current
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of 21-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.

HVAC Technician

Hiller Plumbing Heating & Cooling
01.2024 - 03.2025
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.

Warranty Administrator

Camping World RV Sales
01.2021 - 01.2024
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
  • Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
  • Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
  • Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
  • Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as necessary.
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Maintained detailed service and customer records.
  • Conducted regular audits of warranty work orders to ensure compliance with manufacturer guidelines and maintain dealership reputation for quality service delivery.

Used Car Technician

Golden Circle Ford
05.2018 - 07.2020
  • Collaborated with sales team to inspect and recondition trade-in vehicles, maintaining high-quality inventory levels.
  • Provided detailed explanations of necessary repairs to customers, increasing their understanding of the value in maintaining their vehicles properly over time.
  • Streamlined the repair process, resulting in faster turnaround times for vehicle maintenance and repairs.
  • Improved customer satisfaction by providing thorough diagnostics and repair services for used vehicles.
  • Assisted in training new technicians, sharing knowledge of proper diagnostic procedures and repair techniques.
  • Coordinated with parts department to order necessary components for repairs, minimizing delays and ensuring timely completion of services.
  • Utilized problem-solving skills to identify underlying causes of vehicle malfunctions quickly and accurately.
  • Demonstrated strong attention to detail while completing repair tasks, resulting in fewer return visits from customers due to unresolved issues.
  • Maintained a clean and organized workspace, contributing to a productive work environment for the entire service department.
  • Developed strong relationships with vendors, securing competitive pricing on parts and supplies needed for repairs.
  • Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
  • Performed routine maintenance tasks such as oil changes, tire rotations, brake checks, fluid replacements; ensuring vehicles were in safe operating condition.
  • Stayed up-to-date on industry trends and advancements, allowing for accurate diagnosis and repair of various makes and models.
  • Enhanced overall workshop efficiency with proper time management and multitasking abilities.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed safety and emissions inspections.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Retained accurate records of purchases, titles and sales.

Education

GED -

Liberty Tech
Jackson
05-2008

Skills

  • Diesel engine maintenance
  • Oil change expertise
  • Transmission servicing
  • Battery replacements
  • Drive belt adjustment
  • Brake servicing
  • Oil changes
  • Brake systems
  • Tire rotations
  • Spark plug replacement
  • Automotive diagnostics
  • Maintenance scheduling
  • Air conditioning service
  • Warranty management
  • Warranty analysis
  • Records maintenance
  • Recordkeeping skills
  • Software applications
  • Claims submissions
  • Paperwork processing
  • Microsoft office
  • Records management
  • Team management
  • Attention to detail
  • Data entry
  • Teamwork and collaboration
  • Active listening
  • Problem-solving abilities
  • Multitasking

Certification

  • Certified Level 4 HVAC, Hiller Heating & Cooling - October 2024

Timeline

Oil Change Technician

TriStar Automation
03.2025 - Current

HVAC Technician

Hiller Plumbing Heating & Cooling
01.2024 - 03.2025

Warranty Administrator

Camping World RV Sales
01.2021 - 01.2024

Used Car Technician

Golden Circle Ford
05.2018 - 07.2020

GED -

Liberty Tech

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Adrian Flowers