Detail-Oriented, Passionate, Goal-Driven, and Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I aspire to make a difference be it within workplace or within societal world.
Overview
5
5
years of professional experience
1
1
Certification
Work History
THL CARE COORDINATOR
ALLIANCE HEALTHCARE SERVICES
3810 WINCHESTER RD, MEMPHIS, TN 3118
01.2023 - Current
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Built strong relationships with clients to deliver emotional support and companionship.
Supported patient care excellence via planning and interpretation of programs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted patients with self-administered medications.
Updated policies and procedures, leading continuous improvement of resident assessments and care.
Used company software and databases to maintain records of services performed and patient conditions.
TAX PREPARER
PROFUSION TAXES
6815 MANHATTAN RD BLVD #107, FORT WORTH, TX 76120
01.2021 - 02.2022
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Completed and filed returns with tax departments at local, state, and federal levels.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Assessed client tax situations to determine best filing options.
Prepared tax returns for clients in various industries according to government regulations and requirements.
Communicated with clients regarding tax situations, providing guidance on financial decisions.
MENTAL HEALTH SPECIALIST/PROFESSIONAL
PHOENIX FAMILY LIFE CENTERS
4012 CARTER ST, VIDALIA, LA 71373
05.2019 - 05.2020
Documented client progress in confidential files.
Provided clients with recommendations to community resources.
Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
Performed client assessments and developed treatment plans.
Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
Leveraged positive uncertainty and multi-systemic family systems therapy to help clients deal with ambiguity, accept inconsistencies and adopt intuition when making decisions.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Observed and monitored client behavior and responses to treatment.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
TEACHER
BLOCK HIGH SCHOOL
300 DIVISION STREET, JONESVILLE, LA 71343
03.2019 - 03.2020
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Graded and evaluated student assignments, papers, and course work.
Participated in parent teacher conference to discuss developments of students and increase support.
Developed and administered tests for students to measure academic proficiency and understanding.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
PHARMACY TECHNICIAN
SUPER 1 FOODS
318 DIXIE PLZ, NATCHITOCHES
03.2018 - 01.2019
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Counseled customers on medications, appropriate dosage and potential side effects.
Resolved third-party billing, computer system and customer service issues.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Bachelor of Science - Psychology
NORTHWESTERN STATE UNIVERISTY
175 SAM SIBLEY DR, NATCHITOCHES, LA 71497
12.2018
Skills
Recreational Therapy
Travel Arrangements
Health Records Management
Crisis Resolution
Client Service
Data Entry
Mental Health Support
Medication Administration
Organizational Skills
Detailing Skills
Documentation
Strong Interpersonal Skills
Administrative Support
Strategic Planning
Certification
Pediatric First Aid/Cardiopulmonary Resuscitation AED (CPR/AED):2022-2024
American Safety & Health Institute License: 2022-2024