Adrienne Japngie
Nashville
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server and Bartender
Martin's Bar-B-Que Joint
Nashville, TN
12.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently to ensure timely service.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to address customer needs and special requests.
Server/Bartender
Canz
Westbury, NY
08.2023 - 10.2025
- Make and serve specialty liquor, coffee and tea beverages
- Speak and interact with both new and regular customers
- Maintain a clean and sanitized work station
- Follow health and safety guidelines
- Adhere to recipes and presentations for food and beverage items
- Be punctual and able to observe regular and consistent attendance
- Contribute to a positive team environment
Behavioral Intervention Specialist
Dragonfly ABA
St. James, NY
06.2023 - 10.2025
- Provide direct ABA services according to the educational plan outlined by the Board-Certified Behavior Analyst and/or school district
- Implement behavior intervention plans (BIPs) for clients based on insurance-approved goals and objectives
- Collect data on client progress in line with insurance requirements and treatment goals
- Complete and submit accurate documentation required for insurance reimbursement, including session notes and data collection
- Collaborate with BCBAs to adjust client programs based on data-driven insights
- Communicate effectively with clients' families and caregivers to ensure continuity of care
- Attend training and supervision sessions to maintain compliance with insurance requirements and best practices
Register Behavior Technician
Path 2 Potential, LLC
01.2022 - 12.2024
- Work collaboratively with a Board Certified Behavior Analyst/Licensed Behavior Analyst (BCBA/LBA) clinical supervisor to collect data
- Respond to the goals, needs and requests of clients, their families and supervisors, on an individualized basis and in a professional manner
- Goal-oriented and maintain professionalism in all aspects of your work
- Maintain the confidentiality of information regarding clients and families in accordance with State and Federal regulations
Registered Behavior Technician (RBT)
Family of Kidz
Islandia, NY
11.2020 - 12.2023
- Work collaboratively with a Board Certified Behavior Analyst/Licensed Behavior Analyst (BCBA/LBA) clinical supervisor to collect data
- Respond to the goals, needs and requests of clients, their families and supervisors, on an individualized basis and in a professional manner
- Goal-oriented and maintain professionalism in all aspects of your work
- Maintain the confidentiality of information regarding clients and families in accordance with State and Federal regulations
Server/Hostess
Green Turtle Restaurant
Smithtown, NY
02.2018 - 03.2022
- Greet and seat guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables promptly
- Ensure guest satisfaction by providing attentive and personalized service
- Assist with bussing tables and maintaining cleanliness in the dining area
- Collaborate with the kitchen staff to ensure timely delivery of orders
- Handle cash transactions and process payments accurately
- Maintain knowledge of menu items, specials, and promotions
- Adhere to food safety and hygiene standards at all times
- Build positive relationships with guests to enhance their dining experience
Medical Receptionist
Long Island Comprehensive Medical Care
North Babylon, NY
08.2020 - 07.2021
- Entering patient information, handling all appointments and updating patient charts through the EMR system
- Performing Covid-19 nasal swabs for all patients and providers
- Maintaining the cleanliness of the office and ensuring that the office is properly sanitized between each patient
Mental Health Therapy Aide/Hotline
FAMILY SERVICE LEAGUE
Hauppauge, NY
12.2018 - 05.2021
- Assisting patients with intake and insurance information
- Booking appointments with healthcare provider and social worker
- Entering all patient information into accumed program
- Filing, Scanning and basic office maintenance
- Completing intake information and assessment for any calls that may come in through call center/hotline during the overnight hours
Customer Service Representative/Call Center
Advanced Dermatology and Cosmetic Surgery
Commack, NY
05.2019 - 07.2020
- Answering all incoming calls
- Assisting patients with booking appointments and filing insurance information
- Confirming appointments
- Placing outgoing calls to update any information for Archive charts
Rehab Specialist
QSAC, Inc.
03.2017 - 07.2019
- Assisting individuals completing daily goals
- Creating daily, weekly and monthly care plans
- Escort individuals to daily worksite and weekly recreational activities
Mental Health Therapy aide
Pilgrim Psychiatric Hospital
New York, NY
01.2013 - 01.2017
- Educating and training Patients on daily living skills such as: Cooking, Cleaning, Shopping and everyday ADL care
- Supervising daily medications
- Making sure all paperwork are completed, filed and in dated order
- Scheduling patient's medical appointments
- Providing and assisting with coping skills necessary for each individual and their specific diagnosis
Education
Bachelor of Arts - Special Eduaction
Molloy College
Rockville Centre, NY05-2021
High school diploma - undefined
Forest Hill High school
West Palm Beach01-2007
Bachelor of Science - Nursing
Galen School of Nursing
Nashville, TN01-2028
Skills
- Receptionist
- Microsoft Office
- Training
- Call Center
- Sales Experience
- Crisis Intervention
- Microsoft Excel
- Experience with children
- Microsoft Outlook
- Medical Terminology
- Customer Care
- Organizational Skills
- CPR Certified
- Excel
- Restaurant experience
- Computer Skills
- Bilingual
- Mental Health
- Sales
- Powerpoint
- Front desk
- Customer service
- B2B Sales
- Data collection
- Applied behavior analysis
- Customer Service
- Documentation
- Medical Scheduling
- Autism Experience
- Time Management
- Administrative Experience
- Typing
- Medical terminology
- Medical Receptionist
- Cash register
- Customer Support
- Developmental Disabilities Experience
- CSR
- Medical Office Experience
Certification
- RBT Certification, 03/01/23
- Certified Behavioral Health Technician
- Driver's License, 03/01/23 to 09/30/27
Additional Information - Core Competencies
- Superior ability to Multi-task
- Committed team player
- Strong communication
- Willingness to continue learning
- Excellent organizational skills
- Exceptional customer/patient relations
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Server and Bartender
Martin's Bar-B-Que Joint
12.2025 - Current
Server/Bartender
Canz
08.2023 - 10.2025
Behavioral Intervention Specialist
Dragonfly ABA
06.2023 - 10.2025
Register Behavior Technician
Path 2 Potential, LLC
01.2022 - 12.2024
Registered Behavior Technician (RBT)
Family of Kidz
11.2020 - 12.2023
Medical Receptionist
Long Island Comprehensive Medical Care
08.2020 - 07.2021
Customer Service Representative/Call Center
Advanced Dermatology and Cosmetic Surgery
05.2019 - 07.2020
Mental Health Therapy Aide/Hotline
FAMILY SERVICE LEAGUE
12.2018 - 05.2021
Server/Hostess
Green Turtle Restaurant
02.2018 - 03.2022
Rehab Specialist
QSAC, Inc.
03.2017 - 07.2019
Mental Health Therapy aide
Pilgrim Psychiatric Hospital
01.2013 - 01.2017
High school diploma - undefined
Forest Hill High school
Bachelor of Arts - Special Eduaction
Molloy College
Bachelor of Science - Nursing
Galen School of Nursing