Experienced accounting professional in managing cash and banking transactions, backend processing and reconciliation of transactions. Seeking challenging positions in Banking or Fin Tech firms to progress in career.
Overview
7
7
years of professional experience
Work History
Information Process Enabler
Tata Consultancy Services
07.2021 - Current
Responsible for handling 10+ sub processes for credit, debit, DD, reconciliation, validation etc.
Ensuring daily tasks are completed within SLA
Working knowledge in MS Excel and SQL based dashboards and customer portals viz. SingleView and Aginity
Adaptable and proficient in learning new concepts quickly and efficiently
Assisted with day-to-day operations, working efficiently and productively with all team members
Proven ability to learn quickly and adapt to new situations
Took break for Maternity for one year
BPO Associate
Tata Consultancy Services
07.2017 - 06.2021
Exceeded sales targets consistently by employing strategic selling techniques
Expertise in opening sales calls and converting sales deals
Expert in resolving loan related queries from customers
Handled and posses good knowledge in quality techniques of voice process
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services