Agus Putra
Nashville
Summary
Customer focused hospitality professional with experience in barista, bartending, culinary and high volume service environments. Skilled in delivering fast, consistent, and high quality service while maintaining cleanliness and strong guest interaction. Adaptable team player with the ability to work both front and back of house.
Overview
5
5
years of professional experience
Work History
Sous Chef
Nashville Marriott At Vanderbilt University
Nashville
11.2023 - Current
- Oversaw daily kitchen operations, ensuring high standards in food production, sanitation, safety practices, and personnel management.
- Managed food presentation for large events and banquets, ensuring visual appeal and adherence to quality standards.
- Fostered teamwork among staff, enhancing collaboration and morale in the kitchen.
- Performed weekly inspections of all equipment for safety compliance.
Lead Barista
BitterSweet Coffee
Bali
05.2022 - 10.2023
- Crafted high-quality coffee beverages tailored to customer preferences, enhancing overall satisfaction.
- Trained new baristas on equipment operation and customer service techniques, ensuring consistent service quality.
- Maintained cleanliness and organization of the coffee preparation area.
- Delivered exceptional customer service, fostering a welcoming atmosphere that encouraged repeat business.
- Collaborated with team members to enhance workflow efficiency during peak hours.
Bartender
Ubud Sunset Pool and Bar
Bali
11.2021 - 05.2022
- Maintained clean and organized bar areas to enhance guest experience during shifts.
- Tracked supplies and restocked items to support efficient inventory management.
- Provided excellent customer service by engaging with guests and addressing concerns.
- Developed new drink recipes based on seasonal ingredients and guest preferences.
- Monitored compliance with health and safety regulations to ensure safe service operations.
Education
Bachelor Management - Hospitality And Tourism Management
International Bali Institute of Tourism
Bali12-2024
Skills
- Barista & Espresso
- Latte Art
- Inventory management
- Customer service
- Team leadership
- Problem solving
- Creative problem solving
Languages
Indonesian
Native/ Bilingual
English
Professional
Spanish
Limited
Accomplishments
- Associates of The Month (March) 2024
- Department of The Quarter 4 (Kitchen)
Timeline
Sous Chef
Nashville Marriott At Vanderbilt University
11.2023 - Current
Lead Barista
BitterSweet Coffee
05.2022 - 10.2023
Bartender
Ubud Sunset Pool and Bar
11.2021 - 05.2022
Bachelor Management - Hospitality And Tourism Management
International Bali Institute of Tourism