Reading Books and hearing Music
AISWARYA GOVINDHAN
Medical Coding
Chennai
Summary
At Coronis Health, as Deputy Manager of Operations, I spearheaded initiatives that significantly enhanced operational efficiency and compliance, leading to notable company growth. My expertise in operational excellence and team leadership, coupled with a knack for fostering professional development, drove improvements in customer satisfaction and team performance.
Operations professional with focus on optimizing processes and enhancing team efficiency. Known for fostering collaborative environments and consistently achieving operational goals. Recognized for adaptability and strong leadership in dynamic settings.
Experienced with operational management and team leadership. Utilizes strategic planning and process improvement to drive efficiency. Track record of successfully enhancing productivity and fostering team collaboration.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure Senior Manager position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deputy Manager of Operations
Coronis Health
Chennai
11.2010 - Current
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies.
- Improved operational efficiency by streamlining processes and implementing best practices.
- Led process improvement projects that resulted in increased efficiency and reduced waste within the operations department.
- Played an integral role in driving company growth by optimizing operations performance, leading to increased revenue generation opportunities.
- Enhanced customer satisfaction by addressing issues promptly and implementing service improvements.
- Managed a team of professionals, providing guidance and support for their career development.
- Facilitated communication between departments, improving overall organizational collaboration and effectiveness.
- Assessed risks associated with various aspects of operations, implementing mitigation plans when necessary.
- Spearheaded employee training programs focused on fostering a culture of continuous learning and professional growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
BPT - Physical Therapy
Dr. MGR Medical University
Chennai, India 04.2001 -
Skills
Operational excellence
Scheduling management
Emergency preparedness
Incident management
Workforce planning
Cross-functional coordination
Problem-solving
Planning and implementation
Team leadership
Operations management
Operational efficiency
Employee motivation
Data management
Policies and procedures implementation
Performance monitoring
Project leadership
Certification
CPC
Interests
Timeline
CPC
01-2012
Deputy Manager of Operations
Coronis Health
11.2010 - Current
BPT - Physical Therapy
Dr. MGR Medical University
04.2001 -
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