
18 years of total experience, with over 10 years in the banking sector. Following a successful decade in banking, was inspired to establish my own venture, School of Sports, where I have been effectively overseeing sales and operations for the past 7 years. Proven track record in Customer Service, Credit Card Operations, Asset Operations, SME Products, and Business Planning. Expertise in People Management, Process Reengineering, System Requirement Analysis & Testing, Migrations, and maintaining Service Quality. Successfully managed large, diverse teams and met stringent performance metrics.
Analytical Thinking & Problem-Solving
Stakeholder Engagement
Leadership & Team Management
Process Development & Optimization
Standard Chartered Bank, Mumbai
Scope International Pvt. Ltd, Chennai
Standard Chartered Bank, Chennai