Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akahla Harris

Clarksville

Summary

Dynamic and results-driven professional with experience at Federal Express, excelling in package handling and warehouse safety. Proven ability to adapt to changing workloads while maintaining high standards of organization and efficiency. Skilled in heavy lifting and team collaboration, ensuring streamlined operations and enhanced productivity in fast-paced environments.


Overview

8
8
years of professional experience

Work History

Package Handler

Federal Express
09.2024 - Current
  • Operate material handling equipment to efficiently move packages within warehouse environment.
  • Assist in sorting and organizing packages by size and destination for streamlined processing.
  • Maintains cleanliness and organization of work area to ensure safety standards compliance.
  • Follows safety protocols to minimize risk of injury while handling packages.
  • Learn proper lifting techniques to handle heavy packages safely and effectively.
  • Adapts quickly to changing workloads and priorities, ensuring efficient workflow continuity.
  • Removes jams and unblocked conveyor system to maintain flow of goods.

Machine Operator/Assembler

Trane Technologies
10.2021 - 09.2024
  • Operated machinery to assemble products efficiently and accurately.
  • Monitored production line for quality control and adherence to specifications.
  • Conducted routine maintenance on equipment to ensure optimal performance.
  • Collaborated with team members to streamline assembly processes and reduce downtime.
  • Adhered to safety protocols and maintained a clean, organized work environment.
  • Complied with company and OSHA safety rules and regulations.
  • Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
  • Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
  • Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.

Customer Service Representative

VF Imagewear
07.2017 - 09.2021
  • Resolved customer inquiries efficiently, enhancing overall customer satisfaction.
  • Collaborated with cross-functional teams to address and resolve complex issues.
  • Maintained up-to-date knowledge of product offerings to deliver accurate information to customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Kenwood HIgh School
Clarksville, TN
05-2017

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Adaptable to change
  • Loading and unloading
  • Sorting packages
  • Maintaining equipment
  • Equipment operation
  • OSHA compliant
  • Package scanning
  • Inventory control procedures

Timeline

Package Handler

Federal Express
09.2024 - Current

Machine Operator/Assembler

Trane Technologies
10.2021 - 09.2024

Customer Service Representative

VF Imagewear
07.2017 - 09.2021

Kenwood HIgh School

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Akahla Harris