Akeem Miller
Nashville
Summary
Friendly and customer professional seeking a role where i can provide excellent service, build relationships and support team success. Motivated and reliable individual seeking an opportunity to contribute strong work ethic, communication skills, and willing to learn in a growing organization. Candidate seeking an entry level position to build skills, gain experience, and contribute positively to a team environment.
Overview
6
6
years of professional experience
Work History
SHIFT SUPERVISOR
STARBUCKS
Nashville, TN
05.2023 - Current
- Supports stores operations by leading baristas, managing shifts, and ensuring good customer service.
- Key responsible are operating the POS system, handling cash, maintaining safety/sanitation standards and training team members
- Trained new baristas on beverage preparation and customer service standards.
- Developed employee schedules to align staffing with business demands and peak periods.
- Resolved customer complaints promptly, improving overall store reputation and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Associate
Smith Creek Moonshine
Nashville, TN
05.2021 - 05.2023
- Cultivated customer relationships to enhance repeat business and brand loyalty.
- Provided product knowledge and recommendations to increase sales conversions.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Collaborated with team members to create engaging displays that attracted customers.
Delivery Driver
Panera Bread
Nashville TN
01.2021 - 05.2022
- Delivered food orders promptly while ensuring high-quality customer service.
- Maintained accurate inventory of delivery supplies and equipment.
- Navigated routes efficiently to optimize delivery times and reduce delays.
- Trained new drivers on delivery protocols and best practices.
House Cleaner
Merry Maids
Nashville, TN
08.2020 - 12.2020
- Executed detailed cleaning processes, ensuring high standards of cleanliness and customer satisfaction.
- Trained new team members on best practices for effective cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, optimizing usage to reduce costs and prevent shortages.
- Developed efficient cleaning schedules to enhance workflow and minimize operational downtime.
Education
High School Diploma - Dance
Nashville School of The Arts
Nashville, TN05.2017
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Inventory control and record keeping
- Safety awareness
- Team leadership
- Positive attitude
Timeline
SHIFT SUPERVISOR
STARBUCKS
05.2023 - Current
Sales Associate
Smith Creek Moonshine
05.2021 - 05.2023
Delivery Driver
Panera Bread
01.2021 - 05.2022
House Cleaner
Merry Maids
08.2020 - 12.2020
High School Diploma - Dance
Nashville School of The Arts