Ala Malo
Nashville
Summary
Responsible and motivated student with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Reliable team player committed to quickly learning new concepts and skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Brentwood
07.2023 - Current
- Entered patient profiles, billing information, and prescription orders into pharmacy software system accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with peers, technicians, and pharmacists to prioritize and complete medication orders effectively.
- Addressed and resolved customer complaints promptly while ensuring a professional interaction.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered telephones to respond to questions or requests.
- Organized work areas to ensure easy access to supplies.
Volunteer
Ascension St. John Hospital
Nashville
10.2023 - 06.2024
- Collaborated with volunteers to foster a supportive and positive work environment.
- Provided support and assistance to community members, enhancing their experience.
- Interacted with patients to ensure they were comfortable, asked about their stay and interactions with hospital staff.
- Noted patients' response to questions and filed them away to be entered into hospital database.
- Prepared and set up patient rooms and materials, ensuring nurses had the necessary resources.
Education
Bachelor of Science - Cellular And Molecular Biology
Vanderbilt University
Nashville, TN05-2026
Skills
- Record keeping and Confidentiality
- Customer service
- Telephone Etiquette
- Conflict resolution
- Teamwork and Collaboration
- Community Engagement
Affiliations
Volunteer 4 Health (2022-Present)
Timeline
Volunteer
Ascension St. John Hospital
10.2023 - 06.2024
Pharmacy Technician
Walgreen's Pharmacy
07.2023 - Current
Bachelor of Science - Cellular And Molecular Biology
Vanderbilt University