Sports
Alaa Marsaoui
La Marsa,Tunisia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Customers Assistant
Duty Free Shops At Tunis Carthage International Airport
Tunis , Tunisia
09.2019 - Current
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Adhered to social distancing protocols and wore mask or face shield.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
IT Field Support Technician
Pro Assistance Informatique
Tunis , Tunisia
01.2018 - 08.2019
- Explained diagnostic findings to customers and outlined repair or service options.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Smartphones and Laptops Sale and Repair
Phone Service Center
Tunis, Tunisia
08.2016 - 12.2017
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
International Training Diploma - Micro Computer System Maintenance
Training Center of Tunis
Tunisia 02.2014 - 07.2016
Preparatory Level -
Middle School Riyadh Al-Marsa District
Tunisia 09.2004 - 06.2007
Skills
Technical assistant
undefinedInterests
Traveling
Volunteer work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customers Assistant
Duty Free Shops At Tunis Carthage International Airport
09.2019 - Current
IT Field Support Technician
Pro Assistance Informatique
01.2018 - 08.2019
Smartphones and Laptops Sale and Repair
Phone Service Center
08.2016 - 12.2017
International Training Diploma - Micro Computer System Maintenance
Training Center of Tunis
02.2014 - 07.2016
Preparatory Level -
Middle School Riyadh Al-Marsa District
09.2004 - 06.2007
Similar Profiles
Malek HermiMalek Hermi
Airport Guest Service Agent at Tunis Carthage international airportAirport Guest Service Agent at Tunis Carthage international airport
Tachana McKayTachana McKay
Beauty Advisor at Tax and Duty-Free Toronto Pearson International Airport (Terminal 1)Beauty Advisor at Tax and Duty-Free Toronto Pearson International Airport (Terminal 1)
Yingai PiaoYingai Piao
Retail Associate at Duty-Free Shop, Jeju International AirportRetail Associate at Duty-Free Shop, Jeju International Airport