ALAGUMALAI AYYACHAMY
Chenai
Summary
Results-driven professional with a strong track record in leadership, strategic planning, and problem-solving. Expertise in collaborating with teams to achieve challenging goals, enhance staff motivation, and optimize resource allocation. Proficient in logistics and supply chain management, focusing on operational efficiency improvements. Extensive experience in data collection, analysis, and documentation within the industry.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Distribution & Transportation Operation
BNB
08.2023 - Current
- Cross-trained employees to boost team performance, achieving budget control and profit increase.
- Executed strategic initiatives in supply chain optimization, enhancing route, fleet, and warehouse operation.
- Orchestrated a new inventory system overseeing 7,200+ SKUs, resulting in 98% accuracy improvement.
- Reduced excess inventory by 97% through improved demand forecasting and vendor collaboration.
- Achieved 98% on-time delivery, reducing inventory costs by 12% through supply chain optimization.
- Led a 350+ team in logistics and warehousing, ensuring high operational standards.
- Delivered 20% annual cost savings via strategic transportation contract negotiations.
- Established key supplier and client partnerships to ensure operational continuity and efficiency.
- Liaised with carriers and vendors to resolve transportation issues, ensuring timely, damage-free deliveries.
- Enhanced customer satisfaction by proactively monitoring order fulfillment and swiftly addressing issues.
- Contributed to cross-functional teams driving continuous improvement initiatives that streamlined logistics and improved KPIs.
- Adapted quickly to fast-paced environments, consistently delivering results under tight deadlines and shifting priorities.
Logistic Operation Manager
opt log Supply Chain Solution Pvt Ltd
Pune
06.2021 - 08.2023
- Preserved a professional, organized, and safe environment for employees and patrons.
- Resolved staff conflicts by actively listening to concerns and facilitating mutually agreeable solutions.
- Enhanced team performance through daily activity monitoring and hands-on mentoring.
- Supervised a team of 47 employees in a large-scale logistics operation, overseeing inventory and storage for 30 C-class products and achieving a 95% order fill rate.
- Implemented inventory control systems that eliminated waste entirely and reduced materials costs by 20%.
- Led distribution and transportation operations, managing third-party logistics providers(3PL/eCommerce) and transporters to consistently meet OTIF (On-Time, In-Full) delivery targets.
Operation Manager 3pl e Commerce
PROCONNECT SUPPLY CHAIN SOLUTION
Chennai
12.2017 - 01.2021
- Spearheaded operations within a 150,000-square-foot distribution center, leading a team of 312 employees to improve efficiency and productivity.
- Built and upheld strategic partnerships with 3PL providers, optimizing inventory management across 28,000 SKUs and negotiating favorable pricing agreements.
- Tracked key supply chain performance indicators, implemented inventory strategies to reduce core working capital, and collaborated with sales teams to meet customer logistics needs.
- Motivated and coordinated staff to maintain high levels of productivity, engagement, and alignment with company objectives.
- Effectively prioritized and completed multiple high-pressure tasks within tight deadlines and established timeframes.
- Mentored junior team members on best practices in e-commerce operations, fostering a collaborative culture and supporting professional growth.
Assistant Manager
GULF TECHNICAL TRADING CO LLC
Doha
03.2014 - 12.2017
- Reduced working capital and increased warehouse efficiency by 5% through optimized inventory strategy.
- Oversaw operations of 54 retail pharmacy locations, ensuring compliance with corporate standards.
- Managed a £5.3 million operating budget while developing key performance indicators.
- Supervised a 15-member team across multiple shifts to enhance service delivery.
- Achieved 96% reduction in waste and expired stock through effective procurement and vendor management.
- Promoted safe work environment via ongoing training and improvement of supply chain processes.
- Organized training sessions for new hires to enhance workplace adaptation.
- Maintained accurate sales transaction records using point-of-sale systems.
Hospital pharmacies in Charge
APOLLO HOSPITAL
Chennai
02.2007 - 01.2014
- Ensured billing accuracy by identifying and correcting errors, maintaining patient satisfaction and regulatory compliance. Managed pharmacy operations at a high-volume location, overseeing the fulfillment of 430+ prescriptions daily.
- Conducted regular audits of drug expiration dates and optimized inventory management to maintain ideal stock levels. Demonstrated strong self-motivation and high personal accountability across all tasks and responsibilities.
Sales Executive-Marketing
GLAXOSMITHKLINE ANIMAL HEALTH DIVISION
08.2005 - 01.2007
- Developed and executed targeted marketing campaigns, leading to a 20% increase in sales within one year.
- Conducted market trend and competitor analysis to recommend strategic product updates, resulting in a 30% boost in customer engagement. Sustained detailed sales records to ensure accurate performance tracking and uncover new business opportunities.
Education
CCWSP-Warehousing & Store Professional -
SCM HUB
05.2025
Diploma Supply Chain Management Certificate -
Uni Athena
07.2023
Master of Business Administration - MARKETING / BUSINESS
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
07.2019
Bachelor of Pharmacy -
TAMILNADU DR MGR MEDICAL UNIVERSITY
08.2005
Skills
- Effective communication
- Problem solving
- Team collaboration
- Decision making
- Retail operations
- KPI development
- Workforce management
- Risk management
- Transportation management
- Logistics analysis
- Cross-functional leadership
- Safety management
- Inventory control
- Continuous improvement
- Focus and prioritization
- Route optimization
- Supply chain management
- E-commerce strategy
- Distribution management
- Order fulfillment
- Materials handling
- Crisis management
Certification
- WIM -Warehousing Operations and Inventory Management
- Data Visualization -Empowering Business with Effective
- WMS-Warehouse Management System and Operation
- LSSYB-Learn Six Sigma Yellow Belt
- LSSGB-Learn Six Sigma Green Belt
- FMEA- 8D tools
- ISO-9005-2015 Internal Auditor
Timeline
Distribution & Transportation Operation
BNB
08.2023 - Current
Logistic Operation Manager
opt log Supply Chain Solution Pvt Ltd
06.2021 - 08.2023
Operation Manager 3pl e Commerce
PROCONNECT SUPPLY CHAIN SOLUTION
12.2017 - 01.2021
Assistant Manager
GULF TECHNICAL TRADING CO LLC
03.2014 - 12.2017
Hospital pharmacies in Charge
APOLLO HOSPITAL
02.2007 - 01.2014
Sales Executive-Marketing
GLAXOSMITHKLINE ANIMAL HEALTH DIVISION
08.2005 - 01.2007
CCWSP-Warehousing & Store Professional -
SCM HUB
Diploma Supply Chain Management Certificate -
Uni Athena
Master of Business Administration - MARKETING / BUSINESS
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
Bachelor of Pharmacy -
TAMILNADU DR MGR MEDICAL UNIVERSITY
Achievements And Recognitions
- Best Performer Recognition Sales Support & 'Hi'-Five Card 'Calendar Years 2023, 2024 & 2025.
- Best Performer Award & Shield - CY 2023 -Opt Log Supply Chain Pvt Ltd.
- Excellence in Sales Operations Flipkart Big Billion Days - 2020-2021(E commerce).
- 5-Star Business Rating - Flipkart & Net Meds Marketplace eCommerce-2020-21.
- Outstanding Customer Service Award COVID-19 pandemic 2019-2021.
- Best Pharmacist Award - Apollo Hospital-2007.
Languages
- Tamil, C2
- English, C2
- Malayalam, BI
- Hindi, BI
- French, AI
- Lingala, A2
Achievements And Recognitions
- Best Performer Recognition Sales Support & 'Hi'-Five Card 'Calendar Years 2023, 2024 & 2025.
- Best Performer Award & Shield - CY 2023 -Opt Log Supply Chain Pvt Ltd.
- Excellence in Sales Operations Flipkart Big Billion Days - 2020-2021(E commerce).
- 5-Star Business Rating - Flipkart & Net Meds Marketplace eCommerce-2020-21.
- Outstanding Customer Service Award COVID-19 pandemic 2019-2021.
- Best Pharmacist Award - Apollo Hospital-2007.
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