Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alaina Campbell

Lexington

Summary

Detail-oriented healthcare professional with hands-on experience in hospital and pharmacy settings, specializing in patient coordination, electronic health records (EHR), and interdisciplinary communication. Proven ability to manage patient information, support clinical teams, and deliver compassionate, efficient care. Seeking a Patient Care Coordinator position to leverage strong organizational skills, clinical knowledge, and patient-centered service.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Clerk

Jones Pharmacy
Lexington
07.2024 - 10.2024
  • Processed customer transactions accurately while maintaining patient confidentiality.
  • Documented new patient information, insurance updates, and prescription data in pharmacy systems.
  • Managed inbound calls and direct patient inquiries efficiently.
  • Reduced data entry errors through consistent attention to detail.
  • Trained new clerks on pharmacy procedures, policies, and software systems.
  • Organized and maintained filing systems for confidential documents.

Patient Care Technician

Jackson Madison County General Hospital
Jackson
02.2024 - 10.2024
  • Assisted nursing staff with direct patient care, ensuring safety, comfort, and dignity.
  • Monitored and documented vital signs, promptly reporting changes to the healthcare team.
  • Entered and updated patient data in electronic health records (EHR) with high accuracy.
  • Implemented infection control protocols to maintain a safe clinical environment.
  • Coordinated communication between patients, nurses, and providers to support care delivery.
  • Directed inbound phone calls accordingly and promptly.

Lifeguard Supervisor

Lexington City Pool
Lexington
05.2020 - 07.2022
  • Supervised daily operations and ensured compliance with safety regulations.
  • Responded to emergencies and administered first aid as needed.
  • Maintained accurate incident and safety documentation.
  • Led and trained team members, reinforcing protocol adherence and communication.

Clerk

Phipps Pharmacy
Jackson
08.2021 - 03.2022
  • Provided high-quality customer service to patients and caregivers.
  • Utilized pharmacy software to manage prescriptions, inventory, and patient records.
  • Supported workflow efficiently in a high-volume environment.
  • Assisted with the training and onboarding of new staff members.
  • Assisted customers with inquiries and complaints in a professional manner.

Education

Certificate - Pharmacy Technology

University of Tennessee - Martin
Jackson, TN.
09-2025

High School Diploma -

Homelife Academy
Jackson, TN
05-2022

Skills

  • Patient care
  • Pharmacy software
  • Data entry accuracy
  • Customer service
  • Clinical documentation
  • HIPAA compliance
  • Team Collaboration

Certification

Pharmacy Technician CPhT licensed.

Timeline

Clerk

Jones Pharmacy
07.2024 - 10.2024

Patient Care Technician

Jackson Madison County General Hospital
02.2024 - 10.2024

Clerk

Phipps Pharmacy
08.2021 - 03.2022

Lifeguard Supervisor

Lexington City Pool
05.2020 - 07.2022

Certificate - Pharmacy Technology

University of Tennessee - Martin

High School Diploma -

Homelife Academy
Alaina Campbell