Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Alan Tarrant Jr.

Nashville

Summary

I'm a customer-focused individual with a passion for delivering exceptional service. I have strong interpersonal skills with a talent for effectively addressing concerns. I'm committed to improving customer satisfaction and driving positive outcomes. I'm a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Automated Collections Services Inc.
Nashville
10.2022 - Current
  • Answered customer inquiries via phone, email, and chat.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

McGavock High School
Nashville, TN
05-2017

Skills

  • Customer service
  • Effective communication
  • Administrative support
  • Computer skills
  • Data management
  • Time management

Affiliations

  • Fishing
  • Gaming
  • Hiking

Accomplishments

  • Multiple months of being a top performing agent.
  • Recognized for running a support chat for other agents.
  • Exceeded set number of cases expected.

References

References available upon request.

Timeline

Customer Service Representative

Automated Collections Services Inc.
10.2022 - Current

High School Diploma -

McGavock High School

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Alan Tarrant Jr.